cant play games

My friend bought his brand new laptop 6 months ago, during the couple months it ran everything perfectly. But then he did some GeForce or Intel driver update and now everything he plays either instantly crashes or crashes midway through playing. We both don't know what the issue is, but...

So i've posted quite a few times about certain problems but i'm gonna sum them all up into one post. Sorry if this annoys some people. So i have a fairly good spec'd pc(below) and it should be more than capable of playing games at a higher quality. My main issue is anything remotely new or...