Question “No Internet Access” on Hard Wired Win 10 PC…

[michaelm101]

Have restarted, but no dice.

All other devices, iPads, phones, etc via Wi-Fi are just fine…

Please help! I do most things on PC…

Thanks very much in advance!

 

[kanewolf]

Have restarted, but no dice.

All other devices, iPads, phones, etc via Wi-Fi are just fine…

Please help! I do most things on PC…

Thanks very much in advance!

First thing to do is open a cmd.exe window and run ipconfig.exe /all
Post the results.

 

[michaelm101]

First thing to do is open a cmd.exe window and run ipconfig.exe /all
Post the results.

Thx! How does one quickly post a photo without having to go to some image holster?

 

[michaelm101]

Host Name . . . . . . . . . . . . : DESKTOP-DNVBSIJ
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Ethernet Connection I217-LM
Physical Address. . . . . . . . . : 34-17-EB-BB-40-19
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::db2f:4b85:6e50:9e3b%8(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.150.14(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

 

[DSzymborski]

Thx! How does one quickly post a photo without having to go to some image holster?

Since this forum does not host images, that's the only option.

 

[thestryker]

You're not getting an IP address from your router on your PC. It isn't showing that it's physically disconnected, but I'd reconnect both ends of the ethernet cable first just the same.

Next step would be determining your network setup as you haven't described it at all.

Does the computer go directly into your router or is there other stuff in the path (switch/outlet/powerline/moca)?

 

[kanewolf]

You're not getting an IP address from your router on your PC. It isn't showing that it's physically disconnected, but I'd reconnect both ends of the ethernet cable first just the same.

Next step would be determining your network setup as you haven't described it at all.

Does the computer go directly into your router or is there other stuff in the path (switch/outlet/powerline/moca)?

There are a couple things wrong with that result.
You do have an IPv4 gateway, but no IPv4 address. The 169.x.y.z address is used as a default when no response is returned.
You have an IPv6 address, which is also the default when no response is returned.
The subnet mask is wrong for a typical home network.
I THINK that some values in your IPv4 have been manually entered.
I would start with a brand new cable directly to your router. NOTHING in between.

 

[michaelm101]

You're not getting an IP address from your router on your PC. It isn't showing that it's physically disconnected, but I'd reconnect both ends of the ethernet cable first just the same.

Next step would be determining your network setup as you haven't described it at all.

Does the computer go directly into your router or is there other stuff in the path (switch/outlet/powerline/moca)?

The modem is in the living room, then there’s an ethernet cable going to my home office, where it goes into a router to feed two PCs. It’s been fine for years…

 

[michaelm101]

There are a couple things wrong with that result.
You do have an IPv4 gateway, but no IPv4 address. The 169.x.y.z address is used as a default when no response is returned.
You have an IPv6 address, which is also the default when no response is returned.
The subnet mask is wrong for a typical home network.
I THINK that some values in your IPv4 have been manually entered.
I would start with a brand new cable directly to your router. NOTHING in between.

Will do and thanks!

 

[kanewolf]

The modem is in the living room, then there’s an ethernet cable going to my home office, where it goes into a router to feed two PCs. It’s been fine for years…

It isn't working now. Start with a brand new, factory made cable between the router and the PC.

 

[michaelm101]

Thank you, all!
The 50’ ethernet cable coming from the modem somehow became slightly ajar…
Longtime sound reinforcement hobbyist here immediately thought it was some “computer thing,” so I overlooked the physical stuff…🤔