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Question 0xc0000098

Jaap Stam

Distinguished
Oct 7, 2008
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18,510
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Hi, I'm getting this error with the BSOD. I cannot get into safe mode and it will not boot from USB. I occasionally get into bios and have changed boot sequence but it either goes to a plain blue screen and then shuts down or I get an orange screen with white stripes which is apparently sometimes related to bitlocker, but I have no knowledge of that being installed.

If I can't get into safe mode or boot from usb, how can I do anything with this?
 

ex_bubblehead

Champion
Moderator
And you've tried multiple, proven, bootable USB sticks, right?

This is dead simple troubleshooting here. If removing the suspect drive still results in an unbootable system with known, bootable USB sticks, then your immediate problem can't possibly be the hard drive, though it still has a problem.
 

Jaap Stam

Distinguished
Oct 7, 2008
14
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18,510
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I don't have multiple usb sticks, but this one is proven.

It's now just shut down with no hard disk and just the USB in, so as you said, it can't be the hard drive. It was full of dust so my guess is it's overheated and cooked the CPU or damaged the board.
 
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