100% Disk Usage even after hard drive replacement

reif39

Reputable
Jun 13, 2015
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Hi guys

This is my last-ditch effort at solving this problem. My machine at work has been very unreliable due to 100% disk usage even when I have no applications open. I've been through lengthy sessions with our IT consultant - clean boot, updated Windows, reinstalled Windows 10, reset the PC, even had the hard drive replaced under warranty and everything reinstalled from scratch. We did NOT transfer any files from the old hard drive. No fix.

This is a brand-new (manufactured June 2018), supposedly high-powered machine that has a better processor, better graphics card, and more/better RAM than my home laptop from 2014. But it runs much more slowly.

Typical symptoms include: Slow reboot time. Lag and "not responding" especially with operations that involve clipboard, printing, converting, saving and loading files. The amount or frequency of lag has very little to do with how many programs I have running or the intensity of the task. I get the same lag with just Outlook and Adobe Acrobat as I do with Photoshop, Illustrator and AutoCAD all at once. I will get more lag the longer I leave the computer on. When I boot up, the screen looks staticky like a CRT TV on a dead channel. Sometimes like 90% of the text on the screen just randomly disappears and I have to reboot.

One thing I'm suspecting is that the mechanical hard drive is causing a bottleneck with the other components, and that upgrading to an SSD would fix all of this. But before I convince my boss to pay for an SSD, I want to make absolutely sure it isn't something else. Plus, even though HDDs are a bit dated, a brand new 7200rpm drive really shouldn't cause problems of this magnitude. They were fine in 2014, and I'm not running any software that wasn't around then, and other people in my office have older HDDs and are fine.

System Info:
https://www.justbeamit.com/kkfys
 
If it's not malware, spyware or a virus, maybe the RAM is bad? Has your tech tried swapping out the RAM with known good one?

If I were him, I would have swapped out your machine with the same one a LONG time ago. If something is causing so much trouble, especially at work, it's better to just swap it out and RMA that sucker. If it takes longer than a few hours to troubleshoot, it's not worth continuing to troubleshoot. Time is money, especially in businesses. Don't give your tech such a hard time lol.

You can try an SSD to see if it will help, but it sounds like something may be wrong with the hardware, regardless on how new it is. It happens, parts go out unexpectedly, and it's not different with brand new machines.

Good luck!
 
It also could be due to Windows 10. When it was first related it had a bug with services that could cause 100% disk usage.

If you are on Windows 10. Make sure you are fully up-to-date because they have patched this awhile ago. If issues continues try changing the following settings then reboot.

start>pc settings>>system>notifications & actions: Disabled everything there. Especially the "get tips from Microsoft"

then also go into the following:

start>pc settings>privacy: Go through general to file system and disable any and all options you do not use. Especially focus on the "background apps" which you will notice is a lot of background running apps which you completely do not need.

Then go into start and type in MSCONFIG in the saerch bar. Look through services and start up tabs and disable any programs you do not use or need to start up automatically with the system.

If issues remains. Try downloading ms essentials and using the tools to monitor your systems disk usage. Find exactly what service or application is using the 100% disk usage and troubleshot that service or application.

However, in the end upgrade to an SSD is still a good call. You'll be happy with the speed increase for sure.
 


Run a MS Office repair. It is using 3x more in write processes then any other program.

Also after a repair and a reboot. Check processes again without opening Office and report back with results.
 
I can’t see that image even zoomed in to blurry sorry SortIt for the maximum bites read and written and you’ll see what’s using up most of your disk. They could plug-in a PCI sata card to and plug your hard drive into that because maybe the controller on the motherboard is gone
 


Have you installed any Apple software such as iTunes, iCloud, iPhoto, etc? The Apple software is notorious for running sync tasks in the background. Also check the startup programs listed in Task Manager and disable anything you don't need immediate access to (Adobe, etc.), then reboot.
 
your hotlink to your build specs, " https://www.justbeamit.com/kkfys "

returns


"sorry, this download link no longer exists 🙁 "

can't hope to help you if your build's innards is a mystery.

I had the same problem on a much older (LGA 775) mobo running Win10 1802, I think it was. My suspicion is, it's a Win10 background process involving your anti-malware application you are using (that info missing, too) and Win10's "system service" processes. Those processes ran my HDD at 100%. I went to great lengths to hunt it down.

I doubt adding a SSD would make any difference. In fact, the high-intensity read-from-SDD/write-to-SDD will shorten its service life significantly. But without that application list and basic build info I can't help you much. So, fix your JustBeamIt hotlink and I'll take a look at it.






 
I will be blunt: This sounds like Malware of some form has gotten on your machine. I would immediately, this very second, stop using that machine and insist on a new machine or a hard drive with a new installation of Windows 10 that your techie has taken the important files from your machine off it and put them on the new machine.

It sounds like this tech is lazy, wanting to do the absolute least amount of work he has to in order to fix a problem while ignoring the root of the problem. You should never have to do this "Contact the tech 4 times or more!" unless he takes your hard drive out of your computer, puts it into an identical computer, and the issue is still present. That happens? Your cause is malware or misbehaving application, no if's/and's/but's about it.
 
Download Windows from Microsoft website and do a clean install. Take a backup of your data but don't carry over to the HDD. Set AHCI mode in BIOS SATA settings if not already on by default. Don't yet connect to internet and leave the Windows inactivated. Don't connect any peripherals. Also don't install any driver. See if that solves the problem. If solved, you know it's a software issue. Now do the following sequentially and check after every step if the problem reappears.
1) Activate and update Windows.
2) Connect any peripherals, like printer, wireless adapter etc.
3) Update Windows again. Don't install third party drivers if not required.
4) Install essential software one after one.

Notice when the problem starts.