Question 144hz monitor capping at 60hz ?

[jayd4256]

I have a Asus Tuf VG28U 144hz 4k monitor with a RTX3080ti and my monitor is able to run occasionally at 144hz but as soon as I shut down or reboot my PC it has no other options except for 60hz and below. I have displayport that came with the monitor.

I've already tried:

• going into advanced settings, Nvidia control panel, turning Xbox gamebar off
• variable refresh rate is off in Windows
• tried setting a custom refresh rate in Nvidia control panel
• updating drivers.

I'm stumped. I can turn my PC off unplug display port and plug it back in and it will run at 144hz for a little while and will cap again at 60hz.

 

[Fix_that_Glitch]

I would try a new dp cable.

 

[jayd4256]

I would try a new dp cable.

I'll try that. Thanks.

 

[Fix_that_Glitch]

Also, in 3d settings Nvidia control panel, make sure refresh rate is set to maximum allowed.

 

[jayd4256]

Same thing is happening with a different cable. I have maximum refresh rate set in global settings. Still doing it. I did notice that in device manager in the event log for my monitor it is saying "device not migrated". Not sure if that would cause an issue with my monitor or not? I'm definitely stumped as to why it is doing this. Appreciate the suggestions.

 

[Fix_that_Glitch]

Try installing it's drivers/firmware. TUF Gaming VG28UQL1A｜Monitors｜ASUS Global Make sure this is the correct monitor as the ending numbers are different.

 

[jayd4256]

Try installing it's drivers/firmware. TUF Gaming VG28UQL1A｜Monitors｜ASUS Global Make sure this is the correct monitor as the ending numbers are different.

I will check that when I get home today. I really appreciate you taking the time to respond with possible solutions.

 

[Fatblabs]

Same thing is happening with a different cable. I have maximum refresh rate set in global settings. Still doing it. I did notice that in device manager in the event log for my monitor it is saying "device not migrated". Not sure if that would cause an issue with my monitor or not? I'm definitely stumped as to why it is doing this. Appreciate the suggestions.

is the cable good quality?

 

[jayd4256]

is the cable good quality?

It is, yes.

 

[jayd4256]

Try installing it's drivers/firmware. TUF Gaming VG28UQL1A｜Monitors｜ASUS Global Make sure this is the correct monitor as the ending numbers are different.

That is the correct monitor. I have the most up to date drivers installed and apparently there is an updated firmware. I will get a USB stick to download the firmware for my monitor to see if this corrects the issues.

 

[Fatblabs]

It is, yes.

where did you buy it from ? send link please

 

[jayd4256]

where did you buy it from ? send link please

https://www.amazon.com/DisplayPort-...ble&qid=1647469501&sprefix=dis,aps,127&sr=8-8

 

[jayd4256]

Monitor still does this. Have to unplug display port cable, plug it back in, reboot PC and sometimes it works and sometimes it doesn't.