16Gb instead of 32Gb seen by Motherboard and Windows 10

[Akyros4]

Hello,

I have just assembled my new pc. Here is the specs:

Motherboard: Gigabyte GA-Z170X-Gaming 7
CPU: Intel Core i7-6700K 4.0GHz
RAM: Corsair Vengeance LPX 32GB (4 x 8GB) DDR4-3200

I am also running Windows 10 Pro 64bit. In both BIOS and Windows I can see that there are only 16Gb recognised. I have not done any custom changes in the BIOS setting whatsoever, just plugged in the 4 pieces of RAM in the 4 available slots, verified that are all well placed and locked in place.

Everything else appears to work fine, except from that. Any ideas what may went wrong?

 

[torrex112]

Try look in MSCONFIG>BOOT>ADVANCED and see if maximum memory is checked and limiting DRAM.

 

[Multipack]

Make sure the RAM chip is properly secured in the slot. Often it takes just a little pressure to clip it into its housing. Too much pressure and you will cause damage though.

 

[Akyros4]

Try look in MSCONFIG>BOOT>ADVANCED and see if maximum memory is checked and limiting DRAM.

Already did that and the box is unchecked. The thing is that, if it was that, the BIOS would see all 32GB.

 

[helpstar]

take all the dimms out and install them again

reset bios
update bios in bios itself

use xmp profile

use 2133MHz as default after that if it doesn´t work


bent CPU socket pins on the motherboard?

 

[Akyros4]

Make sure the RAM chip is properly secured in the slot. Often it takes just a little pressure to clip it into its housing. Too much pressure and you will cause damage though.

Did that and the locks on the side are now firmly on the modules.

 

[Akyros4]

take all the dimms out and install them again

reset bios
update bios in bios itself
use xmp profile
use 2133MHz as default after that if it doesn´t work
bent CPU socket pins on the motherboard?

XMP profile didn't work, nor the default 2133MHz one. I will now try to update BIOS to see if this could be something..

 

[torrex112]

Have you tried testing each individual ram stick in each individual slot, to make sure none of them is faulty?