[SOLVED] 1TB SSD is showing only 2GB capacity ?

[sarthak7869]

I have had this NVMe ssd for a year and suddenly it disappeared from my file explorer.
Upon checking in Disk Management it is shown as having only 2GB and Not Initialized and nothing happens after i click on initialize. I have tried leaving my computer in BIOS for it to repair itself but no luck.
Does anyone have any idea what's going on. please help me.

 

[QyInvoLing]

use diskgenius to check if the partition still exists in your ssd.

 

[sarthak7869]

https://jmp.sh/s/0nDtp7dK8yxmRbBvC5o9

here's a screenshot of diskgenius, i dont think there are any partitions

 

[SkyNetRising]

I have had this nvme ssd for a year and suddenly it disappeared from my file explorer,
upon checking in disk management it showing up only as 2gb (not intialized)

Try secure erase.
If that doesn't help then SSD has failed. Replace.

What model SSD is it ?

 

[sarthak7869]

XPG ADATA GAMMIX S70 Blade M.2 NVME 1TB PCIe Gen4x4 2280 Internal Solid State Drive/SSD, Read/Write Speed Up to 7,400/6800 MB/s - (AGAMMIXS70B-1T-CS)​

this is the ssd

 

[SkyNetRising]

XPG ADATA GAMMIX S70 Blade M.2 NVME 1TB (AGAMMIXS70B-1T-CS)

Use XPG SSD toolbox.
See, if it provides firmware update.
You can also do secure erase using ssd toolbox.

https://www.xpg.com/pk/ssdtoolbox

 

[sarthak7869]

ssd toolbox is saying that it not an "ADATA product".

 

[sarthak7869]

Use XPG SSD toolbox.
See, if it provides firmware update.
You can also do secure erase using ssd toolbox.

https://www.xpg.com/pk/ssdtoolbox

will i be able to recover data after secure erase? becuase its important data

 

[SkyNetRising]

No. After secure erase data is not recoverable.

Read this. Here somebody has managed to recover from your situation.

https://theoverclockingpage-com.tra...l=auto&_x_tr_tl=lv&_x_tr_hl=en&_x_tr_pto=wapp

 

[fzabkar]

The SSD's firmware has panicked. It is now reporting the ID of the controller (Innogrit IG5236).

https://ww.reddit.com/r/buildapc/comments/sx37ic/help_with_ssd_losing_its_memory_capacity/

 

[sarthak7869]

The SSD's firmware has panicked. It is now reporting the ID of the controller (Innogrit IG5236).

https://ww.reddit.com/r/buildapc/comments/sx37ic/help_with_ssd_losing_its_memory_capacity/

So i bought a product whose whole production is defective and all my data is gone? idc about the ssd is there anyway to recover the data?

 

[sarthak7869]

No. After secure erase data is not recoverable.

Read this. Here somebody has managed to recover from your situation.

https://theoverclockingpage-com.tra...l=auto&_x_tr_tl=lv&_x_tr_hl=en&_x_tr_pto=wapp

I couldn't understand the whole process but is he telling me to short circuit the ssd so that it comes out of ROM mode?

 

[Moonstick2]

So i bought a product whose whole production is defective and all my data is gone? idc about the ssd is there anyway to recover the data?

What data is it? How important exactly?

This is why the recommendation to do proper backups gets so relentlessly pushed here.

You could try recovering it yourself, but everything you do has the chance of making it 100% unrecoverable.

Or you send it off to a data recovery company who might be able to retrieve it (especially if this is a regular type of failure) but if by some small chance they can the cost can be significant.

Like I say, it depends how important this is. Because it might be that there's a small chance it can be recovered by a data company right now, but if you try doing it yourself first you could drop that chance to zero.

 

[USAFRet]

idc about the ssd is there anyway to recover the data?

For future reference, this is specifically what backups are for.
Any storage device can die, at any time. Often, without warning.

 

[fzabkar]

I couldn't understand the whole process but is he telling me to short circuit the ssd so that it comes out of ROM mode?

IIUC, you short those test points with tweezers, power on the drive, then release the short. The drive should then be in ROM mode. At this point you power cycle the drive and it should be back in operation. I don't understand why this works, if indeed it does.

 

[sarthak7869]

i am not gonna short anything, will have to owe up to my mistake of buying from this * company and not keeping a backup, will send it for data recovery. thank you everyone, you guys are the best.

 

[sarthak7869]

What data is it? How important exactly?

This is why the recommendation to do proper backups gets so relentlessly pushed here.

You could try recovering it yourself, but everything you do has the chance of making it 100% unrecoverable.

Or you send it off to a data recovery company who might be able to retrieve it (especially if this is a regular type of failure) but if by some small chance they can the cost can be significant.

Like I say, it depends how important this is. Because it might be that there's a small chance it can be recovered by a data company right now, but if you try doing it yourself first you could drop that chance to zero.

yes will send it for recovery only, the data is of my clients cant afford to lose that.

 

[fzabkar]

ROM mode shorting is what the data recovery professionals do. In any case, Innogrit controllers are not yet supported by pro tools.

https://blog.acelab.eu.com/pc-3000-ssd-list-of-supported-ssd-drives-regularly-updated.html

 

[evermorex76]

i am not gonna short anything, will have to owe up to my mistake of buying from this * company and not keeping a backup, will send it for data recovery. thank you everyone, you guys are the best.

I'd blame the company far less than you not keeping a backup. ADATA has been around a long time and made SSDs for a long time. They're not one of the randomly-named Chinese brands that appear and disappear every day. Even big name brands have drives that fail with no warning, and might not even be as functional as this one is right now.

 

[JayGau]

I can't believe that in 2025 some people still don't back up their important data. This is unthinkable to me. Any drive can fail, even the top-of-the-line enterprise grade drives. I have images and file backups of my computer on several drives. At work we have two backups of our important data (hundreds of TB) and one is off-site to make sure that even if the whole building collapses we still have a copy. But the good thing is that you won't make the same mistake again, hopefully.