1TB WD HDD Showing 500GB

[John__345]

I just bought a 1 Tb WD HDD installed it and it only shows 500 gb.What's the solution for this?

 

[CountMike]

Shows where ?

 

[D_Know_WD]

Hi there John__345,

Sorry that you are facing some issues with your WD drive. 🙁

As you've just bough the drive, I believe you have no data stored on the drive right? Is this a secondary drive?

I believe that the drive just has some unallocated space. You can see if this is the case if you just go to Disk Management: http://products.wdc.com/support/kb.ashx?id=naMxw6

You can either extend the existing partition or create a new one out of the unallocated space: http://products.wdc.com/support/kb.ashx?id=PrMoes

Let me know how this goes,
D_Know_WD