- Jun 20, 2025
- 2
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Hello. So i have an issue that just doesn't seem to make sense.
I previously had an ASUS Prime A520M-A II motherboard with a Ryzen 7 5800x, 32GB Ram and a 2070 Super. Everything worked as it should including the onboard sound until one day i boot my PC and suddenly there is no onboard sound. Windows doesn't detect it at all. I did all the usual troubleshooting and fixes but nothing. I wasn't particuarly bothered though as i would be upgrading motherboard soon.
So i buy a 4070 Super and because i also had a gen4 nvme drive i bought an MSI B550-A Pro. Installed everything and did a clean windows 11 install, no issues. Except windows is still not detecting onboard sound at all. I went through all the usual troubleshooting, tried many different fixes etc but nothing. I even installed a base no updates version of windows 11 and even windows 10 and still not detecting. On this motherboard there is a USB-C connection which actually outputs sound if i plug in a USB-C to 3.5mm audio jack which makes things even more confusing.
In device manager under system devices is 2 High Definition Audio Controller listed and they are enabled and according to windows working.
I just don't understand. On my old motherboard i figured maybe it just became faulty but the same issue on a totally different motherboard? Any ideas please?
Much appreciated
I previously had an ASUS Prime A520M-A II motherboard with a Ryzen 7 5800x, 32GB Ram and a 2070 Super. Everything worked as it should including the onboard sound until one day i boot my PC and suddenly there is no onboard sound. Windows doesn't detect it at all. I did all the usual troubleshooting and fixes but nothing. I wasn't particuarly bothered though as i would be upgrading motherboard soon.
So i buy a 4070 Super and because i also had a gen4 nvme drive i bought an MSI B550-A Pro. Installed everything and did a clean windows 11 install, no issues. Except windows is still not detecting onboard sound at all. I went through all the usual troubleshooting, tried many different fixes etc but nothing. I even installed a base no updates version of windows 11 and even windows 10 and still not detecting. On this motherboard there is a USB-C connection which actually outputs sound if i plug in a USB-C to 3.5mm audio jack which makes things even more confusing.
In device manager under system devices is 2 High Definition Audio Controller listed and they are enabled and according to windows working.
I just don't understand. On my old motherboard i figured maybe it just became faulty but the same issue on a totally different motherboard? Any ideas please?
Much appreciated
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