So I'm trying to figure out what exactly is wrong with my internet connection. My ISP (Spectrum) says that I'm configured to get 300 MBP/s when the speed tests show that I'm only getting 30 MBP/s, and in some cases less than that. I replaced my old Netgear modem with the Spectrum provided one and even on heavy use (there are 4 desktops, 3 laptops, and a couple of tablets and other connected devices that share this connection). I use the Ookla speed test to determine my speeds, and this is where I am getting those numbers. Should I get in touch with Spectrum to find out what's causing the lags? Or is it because we're in a pandemic and everyone is online? Or is it something wrong with my router? Before I plunk $300 on a new router I want to make absolutely certain that it's what will get me the 300 MBP/s that I am paying for per month.