Question 2060 Super - - - - losing display and fans ramping up ?

[Ragadap]

Hello. This is my first time posting here and I really hope I am in the right place.

I've been encountering some problems with my GPU (Palit JetStream 2060 super). The problems started two months ago and they kept persisting. So, basically, the issue consists in losing display while browsing the web/gaming/other basic stuff (that usually doesn't require any heavy gpu load) and the GPU fans going fast. I might add that I left my pc turned off for a week (not connected to any sources of electricity) and the moment I turned it back on and rearranged my cables, the display was rather glitchy. If I'd connect two monitors to the GPU ports, my main screen would be glitchy and giving signs of a faulty GPU but if I only connected one, all would be fine (exception when I tried to switch my refresh rate to 144 hz, it would do the same). Needless to say, that problem got solved on its own, I don't encounter it anymore. But the crashes (loss of display+gpu fans spinning at max) have reappeared and started occuring way more often (every 15 to 20 minutes). Here's what I tried so far:
-reseating the GPU in all the slots
-changing the cables for the GPU (modular power supply, Segotep GM850)
-resetting the bios and updating it
-DDU and installed older version of the drivers
-reinstalled the windows
-stress-tested using FurMark and 3DMark (encountered no crashes when I did that and no overheating problems)
-used another GPU and encountered no problems (except I wasn't able to set two monitors)
-checked the PSU cables but to no avail
-checked for overheating issues and found none
-used other cables for the monitors, brand new ones
-reseating the RAM and reapplying thermal paste to the CPU (Ryzen 5 5600x)
-reverted to windows 10, still the same.

It is also worth noting I've noticed the GPU has the tendency to throttle, even though that the temperature is acceptable and safe. (around 67-68 degrees Celsius). In this post, I will also attach the ”glitchy screen” issue I've encountered in the past. I'm aware that all of those signs all might lead to the idea of a faulty GPU and I'm asking for your help so I can see if there are some other potential fixes to try. Also, in case it's nothing major, I'd also like to know if it's worth trying to get it repaired or simply replace it with a new one. Thank you for reading through all of this and I really appreciate you for reserving your time. I'm looking forward to your answers.

https://imgur.com/a/pnZU2mh

https://imgur.com/a/x4XWDRT

 

[JohnBonhamsGhost]

try switching connection from the GPU;
just swap the plugs going into the 2 displays,
leave the cables where they are going into the GPU.

does the same issue continue or does the issue start to happen with the left display?

 

[Lutfij]

Welcome to the forums, newcomer!

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

Using DDU remove all GPU drivers(intel, AMD and Nvidia) then manually reinstall in an elevate command with the latest version, i.e, Right click installer>Run as Administrator.

Did you clear the CMOS after you'd verified that the BIOS was successfully updated to the latest?

 

[Ragadap]

I'm sorry for the inconvenience. I'm not that familiar with this forum and I'm trying to get accustomed to it. Here are the specs.
CPU: Ryzen 5 5600x
CPU cooler: Segotep BeCool 240S RGB
Motherboard: Gigabyte B550 gaming x v2
Ram: Hyperx Fury 32 GB, 3200 mhz, CL16 (dual channel kit)
SSD/HDD: Three ssd's (Kingston NV2 1TB, Kingston NV1 500 gb, Kingston SATA 240 gb) and one HDD (Seagate Barracuda 2 TB)
GPU: Palit JetStream RTX 2060 Super
PSU: Segotep GM850 850 W, fully modular (bought in 2021)
Chassis: Segotep Gank-5
OS: Windows 11
Monitor: AOC C27G1 (main monitor, the 144 hz one), AOC 27E1H (second monitor, the 60 hz one), both in 1080p
Currently installed version of BIOS is F17, as listed on gigabyte's forums. Yes, I did clear the CMOS after verifying that BIOS was up to date. Also tried to install the latest version after DDU and still, no results.

 

[Ragadap]

try switching connection from the GPU;
just swap the plugs going into the 2 displays,
leave the cables where they are going into the GPU.

does the same issue continue or does the issue start to happen with the left display?

I've also tried that. And yes, the issue used to occur on the other monitor as well. That is if you're referring to the glitchy screen thing. That is in the past and no longer ocurring (no idea what happened there).

 

[beyondlogic]

Hello. This is my first time posting here and I really hope I am in the right place.

I've been encountering some problems with my GPU (Palit JetStream 2060 super). The problems started two months ago and they kept persisting. So, basically, the issue consists in losing display while browsing the web/gaming/other basic stuff (that usually doesn't require any heavy gpu load) and the GPU fans going fast. I might add that I left my pc turned off for a week (not connected to any sources of electricity) and the moment I turned it back on and rearranged my cables, the display was rather glitchy. If I'd connect two monitors to the GPU ports, my main screen would be glitchy and giving signs of a faulty GPU but if I only connected one, all would be fine (exception when I tried to switch my refresh rate to 144 hz, it would do the same). Needless to say, that problem got solved on its own, I don't encounter it anymore. But the crashes (loss of display+gpu fans spinning at max) have reappeared and started occuring way more often (every 15 to 20 minutes). Here's what I tried so far:
-reseating the GPU in all the slots
-changing the cables for the GPU (modular power supply, Segotep GM850)
-resetting the bios and updating it
-DDU and installed older version of the drivers
-reinstalled the windows
-stress-tested using FurMark and 3DMark (encountered no crashes when I did that and no overheating problems)
-used another GPU and encountered no problems (except I wasn't able to set two monitors)
-checked the PSU cables but to no avail
-checked for overheating issues and found none
-used other cables for the monitors, brand new ones
-reseating the RAM and reapplying thermal paste to the CPU (Ryzen 5 5600x)
-reverted to windows 10, still the same.

It is also worth noting I've noticed the GPU has the tendency to throttle, even though that the temperature is acceptable and safe. (around 67-68 degrees Celsius). In this post, I will also attach the ”glitchy screen” issue I've encountered in the past. I'm aware that all of those signs all might lead to the idea of a faulty GPU and I'm asking for your help so I can see if there are some other potential fixes to try. Also, in case it's nothing major, I'd also like to know if it's worth trying to get it repaired or simply replace it with a new one. Thank you for reading through all of this and I really appreciate you for reserving your time. I'm looking forward to your answers.

https://imgur.com/a/pnZU2mh

https://imgur.com/a/x4XWDRT

im unsure 100 percent but if the gpu is throttling there's 2 possibility's one is its not getting enough power or something on the gpu isnt getting cooled my bet would be the ram modules are getting hot this can cause that issue replacing the pads and paste may be your best bet.

other things to check if the cables are in all the way sometimes the back of a pc case metal lip can get in the way of the connector fully connecting in

 

[JohnBonhamsGhost]

yes, the issue used to occur on the other monitor as well.

then this is an issue with your graphics card.

if it cannot properly provide graphical output through both output devices(connected displays) then there is definitely an issue with it's graphical processor.

if you can prove the issue persists with a different GPU then it may be something else, but as far as you have reported this would be an issue with the GPU itself.

 

[Ragadap]

I took the GPU to a professional repair center. From what they've told me, there is nothing wrong with the graphics card. All the tests were good and no overheating or issues, like the ones I encountered.

 

[Ragadap]

I have identified the problem, after a long series of tests and trials. The PSU was defective, getting a new one solved the problem. Thanks everyone for taking your time to read this thread and I hope this will be useful for other people with the same problem, in the future.