Question 2400Mhz just sets to 1066Mhz

[redred26]

My laptop is Lenovo Ideapad 320-14AST, AMD A6, 4GB RAM DDR4 and 500GB HDD

I researched about the laptoo and found out that its max supported RAM is 20GB and max supported Mhz is 2400Mhz

So, I bought a Kingston 16GB 2400Mhz DDR4 and a Ramsta S800 512GB SSD.

Before I upgraded it, the frequency that was set is 2133Mhz, but when I upgraded it and changed the SSD and RAM. The ram frequency that show is just 1066Mhz

what seems to be the problem and how can I fix it and set it to 2400Mhz

Thank you!

 

[Roland Of Gilead]

Straight away on the website for this model, you can see it's supporting ddr4 2133mhz ram. Which equals 2 x 1066mhz. Which is correct.

Product Overview - ideapad 320-14IAP, 320-14AST - Lenovo Support US

What CPU have? It's possible the CPU itself is capable of higher speed mem, but your motherboard does not support it. So there's little you can do.

 

[redred26]

Straight away on the website for this model, you can see it's supporting ddr4 2133mhz ram. Which equals 2 x 1066mhz. Which is correct.

Product Overview - ideapad 320-14IAP, 320-14AST - Lenovo Support US

What CPU have? It's possible the CPU itself is capable of higher speed mem, but your motherboard does not support it. So there's little you can do.

I have AMD A6, but there's only 1 ram slot, and the previous ram was just one 4GB ram and it runs on 2133mhz. I'm confused why this is happening right now

 

[Bob.B]

My laptop is Lenovo Ideapad 320-14AST, AMD A6, 4GB RAM DDR4 and 500GB HDD

I researched about the laptoo and found out that its max supported RAM is 20GB and max supported Mhz is 2400Mhz

So, I bought a Kingston 16GB 2400Mhz DDR4 and a Ramsta S800 512GB SSD.

Before I upgraded it, the frequency that was set is 2133Mhz, but when I upgraded it and changed the SSD and RAM. The ram frequency that show is just 1066Mhz

what seems to be the problem and how can I fix it and set it to 2400Mhz

Thank you!

It's just the way different sticks display.

Open task manager/perf/mem.

What does the speed show?

 

[EX_Atomic]

It could be that, thats the max of it. I just had the same problem and my gaming PC maxed out at 2667Mhz even though I saved it at 3200Mhz, what I did was try going lower then 3200Mhz and every option under it until it saved to it.