Question 2TB disk shows only 1TB ?

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s0nic said:
i dont ask for help to do that i just say i was try, its my personal thing what i will do in my room with my comp 😉 i do not intead to ask someone here anything about that i know rules
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That's clearly not a good way to reply to a mod. They were simply giving you a warning because of the content you posted.

I've seen similar issues when someone tried to dual-boot an older SATA drive with one partition being NTFS and the other being for MacOS usage. They were able to low-level format the drive and then regain all the lost storage. Might be worth a shot.
 
s0nic said:
i dont ask for help to do that i just say i was try, its my personal thing what i will do in my room with my comp 😉 i do not intead to ask someone here anything about that i know rules
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I think you're missing the point. If it looks like you're using cracked software, we also cannot provide assistance in activities using that software and threads need to be closed. I want you to be able to fix your problem and not have to close the thread, so I'm simply giving you an advisory. For example, there was a very nice guy a few months ago I was trying to help with a very serious problem, but he announced he was using a cracked Windows 7 Ultimate and I had no choice but to close his thread. I want to avoid that so you can get the help you need.
 
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hedwar2011 said:
That's clearly not a good way to reply to a mod. They were simply giving you a warning because of the content you posted.

I've seen similar issues when someone tried to dual-boot an older SATA drive with one partition being NTFS and the other being for MacOS usage. They were able to low-level format the drive and then regain all the lost storage. Might be worth a shot.
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its not mac fore sure because i buy this disk new and i never have mac
 
fzabkar said:
Did you bother running any of the tools in that thread, or did I waste my time trying to help you?

Do you have a Gigabyte (or Asus ?) BIOS?
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i will read link , i have gigabyte z370p d3 board yes , BIOS what you want to know my version? i do not have any virus
 
Ralston18 said:
@s0nic

And I will suggest using Powershell to learn more about the disk/drive.

FYI:

https://www.easeus.com/computer-instruction/powershell-get-disk-space.html#:~:text=Step 1: Run the Get,to find a particular drive.

Google for other similar links to help you see what Windows sees regarding the drive.

= = = =

Seconding @boju

Contact Western Digital.

However my sense is that the drive is counterfeit or poorly "refurbished".
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for some reason i cant open easeus page (edit i made it in was needed vpn) , bu it but i will google this problem
 
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I don't think this Gigabyte BIOS has a problem. The 1TB bug only affected much older BIOS-es. However, I would still run those tools against the drive in case it was truncated in its previous environment.
 
As above, I doubt it's your current BIOS that's the problem. But this drive may have had the issue inflicted on it somehow back then, which would be an explanation.

I started out thinking it vanishingly improbable that you had a genuine 1 TB WD HDD that a retailer had affixed a WD20EARX 2TB label as well as somehow persuading the drive to tell software that it was that model.

But this talk of cracking software and needing VPN to access the Easus site is starting to suggest you're in a part of the world where this may not have come from a respectable retailer. The WD10EARX was a 1TB short-stroked drive, so whether somebody thought they could buy the 1 TB drives and undo the short-stroke to make them 2 TB to sell on...

You've also implied it never worked from the start, yet for some reason you didn't take it back for exchange/refund then, even though a 2TB drive like this must have been in the region of £200 when it came out.

Who exactly did you buy it "new" from, and when? Why didn't you get a refund at the time?

Have you contacted WD with the serial number like I and others keep suggesting?
 
I'm not convinced OS-resident things like Powershell are going to help here. If the drive does have 2 TB inside, it seems determined to hide half of it from the OS.

In this question somebody with a 4 x 4TB server (WD drives, but that might be coincidental) noticed one of the disks was being reported as 3TB in BIOS and the OS. They found that a 1 TB Host Protected Area had been set up on the disk, although they didn't know how. They fixed it with hdparm

I'm not convinced by how "new" this "new" drive was when the OP first got it.

Who - even now, let alone in 2012 - buys a brand new 2 TB from a shop and when it only has 1 TB chucks it in a drawer instead of taking it back?

And then doesn't touch it until more than ten years later?
 
Moonstick2 said:
As above, I doubt it's your current BIOS that's the problem. But this drive may have had the issue inflicted on it somehow back then, which would be an explanation.

I started out thinking it vanishingly improbable that you had a genuine 1 TB WD HDD that a retailer had affixed a WD20EARX 2TB label as well as somehow persuading the drive to tell software that it was that model.

But this talk of cracking software and needing VPN to access the Easus site is starting to suggest you're in a part of the world where this may not have come from a respectable retailer. The WD10EARX was a 1TB short-stroked drive, so whether somebody thought they could buy the 1 TB drives and undo the short-stroke to make them 2 TB to sell on...

You've also implied it never worked from the start, yet for some reason you didn't take it back for exchange/refund then, even though a 2TB drive like this must have been in the region of £200 when it came out.

Who exactly did you buy it "new" from, and when? Why didn't you get a refund at the time?

Have you contacted WD with the serial number like I and others keep suggesting?
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i'm from EU from here we need vpn to open some pages in usa , some pages small % , and no its not i buy disk in local store same you have in usa i was have guarantee and normal invoice when hard disk was new , man i do not live in bangladesh LOL LOL
 
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ok i left hard disk to my friend in next days when he have time he will put it inside his PC to see what his pc will say he have asus board, also he will try initialize from start and will not do it in MBR
 
I'm not in the USA, I'm in the UK. So you bought a 2 TB drive in a European store, it didn't work and you thought "oh well" and put it away for more than a decade.

I don't think a different motherboard will make the difference. I think it's some kind of HPA or similar, which is what that Gigabyte BIOS bug was setting incorrectly. Another comment from back then.

If it has an HPA then typical disk-formatting programs aren't going to help. The only solution I can find is using hdparm on a Linux machine.

Edit: that other link points to https://www.hdat2.com which can also do it and is still current, having last been updated in April '23. But it can only be run from a DOS boot, not from Windows DOS mode.
 
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Download SeaTools for Windows:

https://www.seagate.com/au/en/support/downloads/seatools/

Under the Advanced Tab Menu your will find the Set Max LBA submenu.

The drive will report its Current Max LBA.

To restore the drive's full 2TB size, tick "Restore Native Capacity".

Edit:

I just tried this on my Samsung SSD. It appeared to work, and SeaTools did correctly report that my drive's capacity has been truncated (by Gigabyte's Xpress Recovery BIOS), but the capacity remained the same, even after a reboot. I also had the same experience with HPARemove (see my HDD Oracle tutorial). I expect that HDAT2 would be able to remove the HPA, unless there is a firmware bug in my SSD.

Edit #2:

The drive is now at full capacity. All I've done in addition to running SeaTools/HPARemove is to examine the drive's properties in File Explorer, plus I put it to sleep a few times. Perhaps one of these actions provoked Windows into updating some stale capacity parameter in the registry???
 
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