2TB external hard drive only only showing 1.97GB

[Bocky22]

Hello,
I have my friends Transcend 2tb external hard drive with the model number; B97902 2051. Like I said this drive is supposed to be 2TB but only shows 1.97GB total storage. There are no partitions or anything on it. My friend says he has formatted it and I have myself to all three types that I can do from windows. The other information have about the hard drive is that he used to use it on his Xbox one. He says it was alright then and could fit his games on it. I've formatted it and messed with it myself and am completely out of ideas.

If anyone has any ideas I would very glad to hear them.

Thanks in advance.

 

[CountMike]

That's about right because disk manufacturers count 1GB as 1000MB but it's actually 1024 after format.

 

[The Paladin]

https://www.quora.com/1-TB-how-many-GB

the numbers are slightly different in literal sense of the numbers
Actually, there are two different number systems which are used to  express units of storage capacity, they are
1: binary, which says that a kilobyte is  equal to 1024 bytes
2: decimal, which says that a KB is equal to 1000  bytes
The storage industry standard is to display storage capacity in Decimal : 1 Terabyte = 1000 Gigabytes

so 1 KiloByte is KB or in Binary System 2^10 = 1,024 but in decimal gives us, 10^3 or 1,000
therefore
1 Terrabyte is TB or in Binary System 2^40 = 1,099,511,627,776 or in Binary 10^12 or 1,000,000,000,000

1000 GB is considered 1 TB. (Technically, it is 1024 GB, but most manufacturer's round it to 1000 GB).
Drive manufacturers report drive sizes using base 10 math while computer operating systems tend to report these sizes using base 2 math.

a kilobyte means 1024 bytes
therefore 1,000,000,000,000 bytes = 976,600,000 kilobytes = 953,674 megabytes = 931.3 gigabytes = 0.931 terrabytes.

1TB = 0.931 TB so 2TB = 0.931*2 = 1.86 TB so you got more you should be happy

 

[rkzhao]

Guys, unless it's a typo, the OP is saying a 2 Terabyte drive is showing 1.97 Gigabytes. I don't really have any other ideas but just thought I would point that out.

 

[Seyed_Shaheen]

OP, there might be partition in the Hard Drive. Partitions doesn't usually show up on windows and can't be removed by normally formatting. Here are the steps to properly remove all the partitions : https://www.all4os.com/windows/properly-delete-a-partition-on-usb-drive-using-diskpart.html

 

[USAFRet]

Hello,
I have my friends Transcend 2tb external hard drive with the model number; B97902 2051. Like I said this drive is supposed to be 2TB but only shows 1.97GB total storage. There are no partitions or anything on it. My friend says he has formatted it and I have myself to all three types that I can do from windows. The other information have about the hard drive is that he used to use it on his Xbox one. He says it was alright then and could fit his games on it. I've formatted it and messed with it myself and am completely out of ideas.

If anyone has any ideas I would very glad to hear them.

Thanks in advance.

Screenshot of your Disk Management, please.

This is not a formatting issue, or Base 10 vs Base 2.
2TB -> 1.97GB is a whole different problem.

 

[psoohoo]

The XBox may have applied some odd partitions on to the drive either making them not visible or not accessible

If Disk Management cannot properly modify the partitions, you will need a third party partition editor like easeUS Partition Manager or use one that edits them outside of Windows like GParted.

 

[Bocky22]

Ok, a lot seems to have happened while I was gone. I will give you a screenshot of my disk management. and see how that helps.
the disk management screen;
https://drive.google.com/file/d/0B8P-aXDgk9zfZnhnZ3hicXpZMEU/view?usp=sharing

there is also a picture of what is shown about the drive from the 'this PC' screen;
https://drive.google.com/file/d/0B8P-aXDgk9zfS2Nod242eGc2Wms/view?usp=sharing

the drive in question is Disk2 titled, Transcend drive(this is the one)

 

[Bocky22]

The XBox may have applied some odd partitions on to the drive either making them not visible or not accessible

If Disk Management cannot properly modify the partitions, you will need a third party partition editor like easeUS Partition Manager or use one that edits them outside of Windows like GParted.

I will try some third party things as a last resort if I don't get luck any other way.

 

[Bocky22]

OP, there might be partition in the Hard Drive. Partitions doesn't usually show up on windows and can't be removed by normally formatting. Here are the steps to properly remove all the partitions : https://www.all4os.com/windows/properly-delete-a-partition-on-usb-drive-using-diskpart.html

I followed the instructions from your link, and the drive is exactly the same. but thanks for the input.

 

[psoohoo]

Use GParted (http://gparted.org/livecd.php) to see if it see all the partitions.
Download the ISO and create a bootable USB. i actually prefer rufus (https://rufus.akeo.ie/) to create it
Boot to it you should see the partitions there and delete all of them.

 

[Bocky22]

Use GParted (http://gparted.org/livecd.php) to see if it see all the partitions.
Download the ISO and create a bootable USB. i actually prefer rufus (https://rufus.akeo.ie/) to create it
Boot to it you should see the partitions there and delete all of them.

ok I'll have a go at that when I get home.

 

[Bocky22]

Ok, sorry for the long wait, I've tried some of your third party applications and none of them show any partitions on the drive. Could this mean this is a physical problem with the drive?