Question 3900x x570 Taichi freezing and RAM not booting to 3600mhz

[Cevo]

Just built new PC with Specs listed below:
CPU: Ryzen 3900x
Mobo: Asrock X570 Taichi
RAM: XPG D60 DDR4 3600mhz (reads as samsung die)
PSU: Tried OCZ GSX700 and Corsair RM 850x
GPU: GTX 1060 6GB and RTX 2080ti

Ive tried multiple attempts to get the RAM at rated speed of 3600MHZ using the XMP profile and it just loops until it resets. Currently its running 1333mhz so 2666. I have the 3900x running at stock with no adjustments made to it in the BIOS. The x570 was just updated top the new BIOS from 1.6 (new BIOS is 2.1 I believe). Both BIOS versions wont allow RAM to post at rated speeds but most concerning to me is the recent hard freezes that I have been having ever since putting in the 2080ti. I thought it was due to the PSU so I went and got a new one today and stuck the RM 850x in, same thing. I was playing a while on division 2, alt tabbed out and it froze after a few seconds.

so of my 2 problems with the RAM not reading the right speeds and the freezing Im starting to lean towards my mobo needing an RMA.

What I have tried for the RAM:
booting ram in slot A1+A2 (worked)
Booting ram in slot A1+B1 (worked)
Booting ram in slot A2+B2 (worked)
Booting with 1 stick of ram in each slot which worked about 80% of the time with multiple reboots before hitting windows.
Booting into XMP (didnt work)
Manually setting speed of 3600mhz (didnt work)
Ran Memtest86+ and it passed 4 passes with 0 errors

What I have tried for the freezing:
Installing new PSU (older 700 watt to brand new 850 watt)...still got freezing after leaving a game
reinstalling Nvidia graphics drivers (didnt work)

My CPU temps are never above 68, my 2080ti stays around 70 which I know is hot but its a blower design (I didnt buy it). The 1060 didnt seem to cause freezing in my runs with that installed. It also seems to freeze right when I leave a game which recently has been Division 2 and I have really only noticed with I alt tab out.


Realllllyyy looking for some other input because I'm getting a little flustered here.

 

[Newtonius]

Just built new PC with Specs listed below:
CPU: Ryzen 3900x
Mobo: Asrock X570 Taichi
RAM: XPG D60 DDR4 3600mhz (reads as samsung die)
PSU: Tried OCZ GSX700 and Corsair RM 850x
GPU: GTX 1060 6GB and RTX 2080ti

Ive tried multiple attempts to get the RAM at rated speed of 3600MHZ using the XMP profile and it just loops until it resets. Currently its running 1333mhz so 2666. I have the 3900x running at stock with no adjustments made to it in the BIOS. The x570 was just updated top the new BIOS from 1.6 (new BIOS is 2.1 I believe). Both BIOS versions wont allow RAM to post at rated speeds but most concerning to me is the recent hard freezes that I have been having ever since putting in the 2080ti. I thought it was due to the PSU so I went and got a new one today and stuck the RM 850x in, same thing. I was playing a while on division 2, alt tabbed out and it froze after a few seconds.

so of my 2 problems with the RAM not reading the right speeds and the freezing Im starting to lean towards my mobo needing an RMA.

What I have tried for the RAM:
booting ram in slot A1+A2 (worked)
Booting ram in slot A1+B1 (worked)
Booting ram in slot A2+B2 (worked)
Booting with 1 stick of ram in each slot which worked about 80% of the time with multiple reboots before hitting windows.
Booting into XMP (didnt work)
Manually setting speed of 3600mhz (didnt work)
Ran Memtest86+ and it passed 4 passes with 0 errors

What I have tried for the freezing:
Installing new PSU (older 700 watt to brand new 850 watt)...still got freezing after leaving a game
reinstalling Nvidia graphics drivers (didnt work)

My CPU temps are never above 68, my 2080ti stays around 70 which I know is hot but its a blower design (I didnt buy it). The 1060 didnt seem to cause freezing in my runs with that installed. It also seems to freeze right when I leave a game which recently has been Division 2 and I have really only noticed with I alt tab out.


Realllllyyy looking for some other input because I'm getting a little flustered here.

I have a very similar build, 3900x, rtx 2080ti gaming x trio, x570 taichi, and 2x16GHz 3200MHZ Corsair RAM.

It all sounds like you have a bad board, I went from a 780 to a 2080ti and did not have any freezing or crashes on boot. I even have 2 RAM sticks installed when the taichi is better rated with all DIMMs filled.

I think you have a bad board and should RMA it as fast as you can. If you have another build nearby, test the ram and GPU on those to see if it's not those either.

 

[TJ Hooker]

What exact RAM kit? How many sticks and what size?

 

[Newtonius]

What exact RAM kit? How many sticks and what size?

Corsair Vengeance LPX 32GB (16x2) 3200MHz cl16 (16-18-18-36).

Taichi DIMM to CPU interconnect is T-Topology. So it runs better with all DIMMs filled, which you can see I don't have but I don't have any freezing/crashes/problems with XMP. WHich makes me immediately think it's a MOBO or RAM issue, so to reiterate, try putting your components, ONE BY ONE, into a another build if possible to determine the issue. If you can't , just RMA the board and hope for the best.

 

[TJ Hooker]

I was asking the OP.

As an aside, a T-topology does not mean that having 4 DIMMs works better than 2 DIMMs. It's just typically better at running 4 DIMMs compared to a daisy chain topology.

 

[Newtonius]

I was asking the OP.

As an aside, a T-topology does not mean that having 4 DIMMs works better than 2 DIMMs. It's just typically better at running 4 DIMMS compared to a daisy chain topology.

Oh whoops, I thought you were OP. I'm new on this forum. And yeah that's what I was trying to convey, but still mentioning it just in case OP didn't know.

 

[Cevo]

What exact RAM kit? How many sticks and what size?

I have the A Data XPG D60 2x8GB DDR4 3600MHZ (AX4U360038G17-DT60) kit. I was able to slowly crawl it up to 3533 mhz on 1.2V last night but any changes above that it wont boot. If I bump to 1.35 rated or 1.4 its a no go on 3600. Again DIMMs are in slots A2 and B2 at this frequency and 1.2 voltage. I am going to run some tests with some games (mainly division 2 since that seems to be an easy way to get it to lock up) and report back tonight.

Also, I never saw my specific kit on the QVL list but Samsung B die is the go to for Ryzen which this reads as and 3600mhz shouldnt be anything for this RAM since it just set the world record at 5500mhz and some change (yes i know thats an awful way to determine good RAM).

let me know what input you have.

 

[Cevo]

Corsair Vengeance LPX 32GB (16x2) 3200MHz cl16 (16-18-18-36).

Taichi DIMM to CPU interconnect is T-Topology. So it runs better with all DIMMs filled, which you can see I don't have but I don't have any freezing/crashes/problems with XMP. WHich makes me immediately think it's a MOBO or RAM issue, so to reiterate, try putting your components, ONE BY ONE, into a another build if possible to determine the issue. If you can't , just RMA the board and hope for the best.

I did purchase another prebuilt just to have a test bench for my current build so I can run the RAM through that tonight, I already tested the CPUs and both boot fine on each board between the test bench and mine. I have to test the RAM but I too was sneakily suspicious of my mobo after I swapped the PSU and had same exact freezing issues.

 

[TJ Hooker]

I have the A Data XPG D60 2x8GB DDR4 3600MHZ (AX4U360038G17-DT60) kit

That's a two DIMM kit, but you mention having a DIMM in all four slots in your first post.

Booting with 1 stick of ram in each slot which worked about 80% of the time with multiple reboots before hitting windows.

Are you combining two 2x8GB kits?

 

[Cevo]

That's a two DIMM kit, but you mention having a DIMM in all four slots in your first post.

Are you combining two 2x8GB kits?

Sorry for some reason I was thinking that mentioning how I was configuring the RAM in A1+B1 or A2+B2 was enough info to go on, didnt mean to make it unclear. Its only 1 single kit of 2x8 so theres 2 empty slots (A1 and B1 are empty)

 

[TJ Hooker]

Ah, OK. Anyway, A2+B2 is what you want. When you try enabling XMP, does the voltage change to 1.35V automatically? If not, change it yourself. You can also try manually entering all the values from the XMP profile (speed, voltage, primary timings).

When you installed the 2080 Ti you removed the 1060 right? Did you uninstall old drivers using DDU and then reinstall latest drivers for the 2080 Ti from Nvidia's site?

 

[Cevo]

Ah, OK. Anyway, A2+B2 is what you want. When you try enabling XMP, does the voltage change to 1.35V automatically? If not, change it yourself. You can also try manually entering all the values from the XMP profile (speed, voltage, primary timings).

When you installed the 2080 Ti you removed the 1060 right? Did you uninstall old drivers using DDU and then reinstall latest drivers for the 2080 Ti from Nvidia's site?

Yes and I actually think Asrocks BIOS could use some serious TLC from a UI expert. I can run back and check the voltage going to 1.35 when I enable the XMP profile for its rating but Im 99% certain that it does load 1.35. Also what I did was remove the 1060 without uninstalling the drivers, replaced it with the 2080ti and then let those drivers uninstall and reinstall the 2080ti drivers. I know I should have removed the 1060 drivers first then swapped it but I was too excited. At any rate after the first 2 or 3 hard locks, I removed the 2080ti from the device manager and deleted the drivers, rebooted and installed the most up to date drivers from Nvidia and still have the same issues. I havent done a PC build in literally almost a decade so I am probable missing best practice steps in the swapping of parts so refresh me if you see something off in what Im doing.

 

[TJ Hooker]

Try using DDU to uninstall all your drivers, then reinstall.
https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

[Cevo]

Try using DDU to uninstall all your drivers, then reinstall.
https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Clutch, will run that shortly and report back! also as a side question, my CPU is hitting 1.4X voltages on the regular. I have read that its far too high for the 3900x however my temps dont reflect it being an issue (they are showing on Ryzen master idling anywhere from 36C-44C and hitting at MOST 70c under gaming load). Any opinion on that? I attempted to do an offset of -.1 or -.2 like some suggested however I couldnt find a setting in the BIOS to do so. It gives me an option to adjust vcore but in increments of -5.

 

[Cevo]

Try using DDU to uninstall all your drivers, then reinstall.
https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

I tried running Prime95 with my XPG D60 2x8 kit and the second I hit "Just stress testing" Boom PC crashed and reset BIOS settings. I switched my D60 RAM into the test PC I purchased and could not get into the BIOS with it. I swapped the test PC RAM into my PC and was able to run Prime95 BUT then it froze about 10 minutes into the test. Not sure if this gives us more insight? Makes me lean towards board being bad right now but I am going to order new RAM from Amazon as well just in case since today is my last day for a return/replace.

 

[DMAN999]

If you can get it to Boot with the RAM kit that is giving you problems, I would run Memtest86 on it one stick at a time and see if one or both sticks is faulty.
https://www.memtest86.com/downloads/memtest86-usb.zip
Creating a bootable USB drive
========================================

For Windows:

- Plug in your USB drive.
- Launch the included ImageUSB application.
- Select your USB drive from the list (Step 1).
- Select 'Write image to USB drive' (Step 2)
- If it is not already selected, select the included image file (Step 3).
- Click 'Write' (Step 4).

After accepting a few more prompts this should give you a working
bootable USB drive.

 

[TJ Hooker]

my CPU is hitting 1.4X voltages on the regular. I have read that its far too high

I'm assuming it only gets that high under light load, in which case it's fine. The voltage should go down under heavy load.

 

[Cevo]

If you can get it to Boot with the RAM kit that is giving you problems, I would run Memtest86 on it one stick at a time and see if one or both sticks is faulty.
https://www.memtest86.com/downloads/memtest86-usb.zip
Creating a bootable USB drive
========================================

For Windows:

• Plug in your USB drive.
• Launch the included ImageUSB application.
• Select your USB drive from the list (Step 1).
• Select 'Write image to USB drive' (Step 2)
• If it is not already selected, select the included image file (Step 3).
• Click 'Write' (Step 4).

After accepting a few more prompts this should give you a working
bootable USB drive.

Ran both sticks individually and each passed with 0 errors.

I'm assuming it only gets that high under light load, in which case it's fine. The voltage should go down under heavy load.

Yes they seem to be around .95V but will erratically and for fleeting moments hop to 1.48v, 1.49v and then jump back down even when not doing anything on my pc.

I read to disable PBO however I don't see how that could be causing such instability especially after adding a 2080ti from a GTX 1060 and supplementing that upgrade with a brand new 850 watt PSU. I attempted to disable core boost in the BIOS but it doesnt boot when I modify anything past "Auto" except for the RAM frequency.


So at this point the RAM has been tested on my build with memtest86 and passed multiple times together and individually, it has booted up on a test system running Asrock x570 Phantom gaming4 individually and together, boots fine all the way up to 3533 at 3:53 FSB:RAM and timings of 26/25/25/57/82/1T.

I'm still now more learning towards board OR BIOS settings needing tweaked however I'm really skeptical the BIOS could be causing such instability.

What are your thoughts thus far guys?

 

[TJ Hooker]

So at this point the RAM has been tested on my build with memtest and passed multiple times together and individually, it has booted up on a test system running asrock x570 Phantom gaming 4 individually and together, boots fine all the way up to 3533 at 3:53 FSB😀RAM and timings of 26/25/25/57/82/1T.

Im still learning towards board OR BIOS settings needing tweaked however I'm really skeptical the BIOS could be causing such instability.

What are your thoughts thus far guys?

Those are pretty bad timings. I'd say you're probably better off running at a lower speed (maybe 3200) with tighter timings. Are there any XMP profiles at lower speeds than 3600MHz? It may even be best to just run them at their default SPD profile until you get your graphics card issue worked out.

 

[Cevo]

Those are pretty bad timings. I'd say you're probably better off running at a lower speed (maybe 3200) with tighter timings. Are there any XMP profiles at lower speeds than 3600MHz? It may even be best to just run them at their default SPD profile until you get your graphics card issue worked out.

This ram comes with 2 XMP profiles built in. The timing could most likely be adjusted far closer to what is advertised I just havent manually input them, I allowed the coupling ratio do its think because I was more focused on seeing if it would even get to 3600. It comes with XMP profile 1 which is 1.35V 3600mhz 17/18/18/38/56 and XMP Profile 2 which is 1.2v 2666mhz 20/19/19/43/62/1T (which is the DDR4 standard baseline thats tweakable manually and what I have been doing to attain 3533mhz without touching the timing)