403 error on www.tomshardware.com

[rgd1101]

tomsguide use the same service as tomshardware

 

[reyelts3101]

I mean have your IT test it. and when you said VPN, it the VPN to your company, and not commercial VPN

To repeat, our IT folks are reticent to be of help since they see it as a toms*.com issue.

 

[rgd1101]

To repeat, our IT folks are reticent to be of help since they see it as a toms*.com issue.

if the VPN is for your company VPN to access their server. repeat the issue is your IT.

 

[reyelts3101]

if the VPN is for your company VPN to access their server. repeat the issue is your IT.

And the same is true for the other folks reporting the exact same symptom? Since it is the lone common factor, it seems pretty clear something at toms*.com is at least -somehow- involved.

 

[-Fran-]

And the same is true for the other folks reporting the exact same symptom? Since it is the lone common factor, it seems pretty clear something at toms*.com is at least -somehow- involved.

Specially since it was working last week?

I mean, hard to believe it's a generalized problem for different companies out there, right?

If Akamai is dependant on someone giving them policies to their WFW, then check the policies?

Cheers!

 

[plmu]

Hello, I'm having the same issue on tomshardware.com since a couple of days.
I can use chromium, but not firefox. Not even a plain vanilla one without any extensions.

This happens at work, we have a normal ISP connection to the Internet, I'm based in Switzerland.

I've read here about suspected issues with a VPN, but since I'm experiencing the same issue, not on any other site, I think this is a tomshardware.com specific problem.

tomsguide.com has the same 403 issue.

I think tomshardware had better check this out, it is not nice to be "forced" to use chrome/chromium. If one of your service providers (akamai) has an issue, I'd force them to resolve it.

 

[jabliese]

Also having the same problem for the last few days at work, and only with toms. Yesterday managed to get the front page, first link popped the 403 error. After that, the front page also popped 403. Perhaps one of your ads is causing this? Forums page seems to have no issues with my IP address.

 

[-Fran-]

Seems to be fixed now?

Cheers!

 

[apox101]

Seems to be fixed now?

Cheers!

Mine started working too. Checked just now and loading successfully, including subsequent pages.

 

[-Fran-]

Started happening again.

Cheers!

 

[apox101]

Mine is still working. Did you load tomshardware from Firefox by any chance?

 

[-Fran-]

Nope, just using Chrome at the office.

Not happening at home.

Cheers!

 

[reyelts3101]

I mean have your IT test it. and when you said VPN, it the VPN to your company, and not commercial VPN

if the VPN is for your company VPN to access their server. repeat the issue is your IT.

Well, have had a number of back and forth discussions with our IT the past couple of weeks. They insist their testing shows the problem is upstream in the Tom's web service. Sigh.

I am but a humble user that is caught in the middle. :/

 

[rgd1101]

guess you have to not use your company vpn

 

[-Fran-]

Hard to do when you're at the office xD!

Cheers!

 

[reyelts3101]

guess you have to not use your company vpn

Wow. That was very helpful.

 

[climber]

Good day all,

I have run into an issue. I loaded www.tomshardware.com, then any subsequent page loads I get the 403, on Chrome, Firefox. I'm on windows 10.

I get the error on my android device too when connected to my wifi. If I switch my phone to mobile data, I don't get the error at all.

Is tomshardware having firewall issues?

How do I get help with this?

I got the same thing at work, no browser or resets to my windows 10 internet settings and resolve it.