500 Error when uploading avatar

[Alan Schwegler]

I am trying to edit my profile and load a new avatar. Every upload ends with, 500 - Uh oh, something went wrong. My image is 100x100 and 2.2k? I know they have to approve avatars but this seems like my request is not going through... Anyone else experiencing this issue?

 

[martinch]

I am trying to edit my profile and load a new avatar. Every upload ends with, 500 - Uh oh, something went wrong ... I know they have to approve avatars but this seems like my request is not going through.

HTTP 500 status code is "internal server error" - i.e the handling web page encountered a non-recoverable error.

 

[Someone Somewhere]

Hmm. Happening to me, too. I'll send it off to the higher ups.

Sorry about this.

 

[Titillating]

Hey there!

This was an an issue on our end and it should be resolved; I just re-uploaded my avatar, which I took down to test this. You should be able to upload yours now, provided it doesn't exceed the parameters.

Looking forward to seeing that avatar!

 

[Alan Schwegler]

HA! HA! It worked thanks higher ups!

 

[logainofhades]

I have been getting the 500 errors when trying to post as well. Seems like there is often problems with slowdowns and such errors, with this forum. Not sure what company is doing the hosting for it, but I would look into a different one.

 

[Titillating]

Hiccups will happen from time to time. Nothing has a 100% uptime. Our forums are hosted by AWS, as are many other sites. The issue has since been resolved, I'm told. That took all of what, 15 minutes? Don't overreact so quickly

 

[Someone Somewhere]

That's likely to be a different issue. Yes, I've noticed it, but it seems to have eased up in the last few minutes.

We're hosted on AWS, I believe. You can't go up from there much.

 

[logainofhades]

I just experience far more slowdown issues here, than on any other forum I am a part of. Not overreacting, just annoyed.

 

[Someone Somewhere]

We're probably bigger than most of the others.

Unfortunately, I don't think we were built to scale all that well. I haven't seen any GUIDs anywhere; it's all sequential numbering. There's going to be a lot of locks in that database...

 

[Titillating]

Ever visit Anandtech prior to Purch's acquisition of it? They had a weekly "maintenance" during peak hours on a Saturday. We're not perfect, but I'd say we do a fairly solid job of keeping things up and running, and repair it quickly when it does go down. And, like SS said, I don't think many forums deal with the same amount of traffic that we do, which is another thing to consider.

Anyway, things are normal-ish again, so let's just all enjoy the day. It's fairly warm in NYC right now, and I'm in a good mood this morning

 

[logainofhades]

I rarely go to Anandtech for anything other than their bench comparison tool. We had some snow flurries today in Southern IL. Gotta love living in a state that can experience all 4 seasons, in one week......

 

[Titillating]

Note: "Warm" to a born-and-bred New Yorker during Spingter (my own name for the season, patent pending) is low 40's. Yesterday, it hit almost 60, after snowing last week! East Coast weather is a fickle beast.

 

[Someone Somewhere]

Ouch. NYC is closer to the equator than I am, and we almost never get snow.

 

[CompGee]

Note: "Warm" to a born-and-bred New Yorker during Spingter (my own name for the season, patent pending) is low 40's. Yesterday, it hit almost 60, after snowing last week! East Coast weather is a fickle beast.

Patent Pending? LOL!! :lol:

 

[Naomi Kitsune]

Sorry for the thread resurrection, but this appears to be happening to me since yesterday, I gave it a day to see if it would sort itself out, but I am still receiving this 500 error

 

[CompGee]

Annoying. It's like Youtube when it hoses over videos.

 

[apcgamer]

Agreed, I have been trying off and on for day! Still not working! Argh!

 

[CompGee]

You should contact a moderator.

 

[Someone Somewhere]

Please read before complaining... http://www.tomshardware.com/forum/id-2643357/announcement-avatar-uploads-broken.html

 

[nitrium]

I'm getting this error right now when attempting to change my avatar (which is definitely within spec). Tried 3 different browsers to no avail. I guess it was never fully fixed?

"500 - Uh oh, something went wrong".

 

[Someone Somewhere]

I believe there's also a bug if your new avatar has the same filename as the old one. Don't think it's been dealt to yet.

 

[nitrium]

I believe there's also a bug if your new avatar has the same filename as the old one. Don't think it's been dealt to yet.

Tried it again (next day) with nothing changed (i.e. the exact same file with the same filename) and for some reason it works fine now. Weird.