Question 500GB Samsung 980 Pro problem, critical health, insane writes

[vojacirjak]

I recently purchased a brand-new Samsung 980 Pro, and I made this decision thanks to the advice I received on here. It was out of my budget, but since everybody emphasized just how future-proof the purchase would be, I made the call to get it.

It has been 3 months since I installed it and started using it. Some days ago, I decided to read the S.M.A.R.T. data through CrystalDiskInfo and Hard Disk Sentinel. To my surprise, both reported critical health (0%), and a whopping 721TB with only 858 hours of power-on time. The performance is reported to be at 100% in both programs. It's important to point out that I did not initially install Samsung's Magician software because there was some error preventing me from installing it. However, I just figured out how to get past the error a few days ago, and Magician also reported the same thing...

I am uncertain whether this is in any way similar to the widely reported problem(s) of the 980 Pro 2TB, related to the firmware version. Whether Magician automatically updated the firmware upon installation, I don't know. But I can say that after installing it, it said that it's running the latest firmware version (5B2QGXA7).

Usually excessive writes are associated with things such as the NVIDIA ShadowPlay, but I checked, and instant replay was set to "Off" in GeForce Experience. I went into Task Manager, and looked at the I/O write bytes, sorted it by size, and it revealed that two MSI Command Center processes have written 16TB in 2 days.

I usually play a lot of video games, but for the past 3 months, I have been away from gaming. For reference, my old SSD, the 250GB Samsung 850 Evo, which I have been using for over 4 years, has 3172TB lifetime writes with 10737 hours of power-on time. I don't do any video editing, 3D modeling and rendering, or anything of similar nature. I feel like it's worthy of mentioning that power surges are somewhat common where I live. Sometimes they happen multiple times throughout the day. However, I have never had any PC component die from it (knock on the wood).

Does anyone have any clue as to what may be going on and what's the cause behind the odd behavior of my new 980 Pro? The whole situation is stressing me out :/

 

[vojacirjak]

Use Resource Monitor - Disk tab - Disk activity section.
Order it by column Total in descending order.
Make file names fully readable and
show screenshot.
(upload to imgur.com and post link)

You will see offending application and file names, that are being read/written.

Resource Manager looks like this

Spoiler

I'm doing a full scan with Microsoft Defender. After it's done, I will do just that.

Also, I don't mean to provoke anybody. I kindly ask the moderators to take action and censor or remove my post if it breaks the ToS. I'm just being honest and saying how things are. If I had the finances to afford everything, I would support and pay both software and video games developers.

 

[COLGeek]

We're done here.

Once again, Tom's Hardware does not support any form of software piracy. None. Period.