Question 5600xt only recognizing one display

May 6, 2020
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Hello,

System Specs:
3600x
5600xt
b550
16gb RAM
Problem:
Whenever I turn on my PC, I only get one display. I have two monitors so one, usually the HDMI connected one, does not show anything and displays "no signal". If I unplug the monitor connected through DP, the HDMI monitor will receive a signal. Strangely, if I set my monitors to clone, they both show a display, and the second monitor shows a display. Additionally, the second monitor is picked up by Radeon Software but not Windows. Additionally, If I take the monitor out of clone mode, it will only receive a signal if it is in AMD Eyefinity mode (both monitors act as one).
Attempted Solutions:
All I have tried so far is plugging them in individually
 

clutchc

Titan
Ambassador
What do you mean by "the second monitor is picked up by Radeon Software but not Windows "? In Windows/Display, does it only show one monitor at the top? What options (If any) are available further down in 'Multiple Displays'?

Can you use HDMI or DP for both monitors?
 

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