Question 5700XT severely underperforming

[ZackDorian]

Hey all,

I have this one very annoying issue with my 5700xt gpu (Probably due to very low clock speeds), it performs way worse than it should and i can't seem to find a solution. Whenever i look at benchmark videos from people with the same specs as me it looks like they are getting way more fps in games than i am with my card.

I also tried running 3dMark and the score was below average (Mine was 1180 and the average is 2164)

I've tried reinstalling drivers, using older drivers, changing my gpu settings and tried gaming with and without msi afterburner. I even tried updating my bios and tried tweaking around with the settings but this never seemed to help

And overclocking didnt seem to do anything either. The AMD community couldn't figure it out and they told me i should contact Gigabyte for this. I tried contacting gigabyte but i doubt they'll be helpful.

I'm not much of a tech guy so maybe someone else could help me with this

Thanks in advance

 

[ZackDorian]

You said it was worse before.. I don't know how much worse it can be but what this screenshot is showing is horrible. im gonna stress test mine and post it tomorrow for you to see.

Did you replace the pads or someone else did? What pads and what thickness? The thickness of thermal pads is different.

I'd say you need to do it again with quality thermal pads and proper size/thickness.

Well because i didn't wanna do it myself i let some computershop guy do it and tbh he has pretty damn good reviews on google so i thought it would be good but iguess not

i could call the guy tomorrow and ask him if he can double check it? although i am abit late for that now since i let him do it 1-2 years ago

 

[mzhiglov]

There are plenty of YouTube videos showing how to do this. But if you don't wanna DIY, at least let him read this thread - https://www.reddit.com/r/AMDHelp/comments/m629sf/help_reference_edition_rx_5700_xt_thermal_pad/

 

[ZackDorian]

There are plenty of YouTube videos showing how to do this. But if you don't wanna DIY, at least let him read this thread - https://www.reddit.com/r/AMDHelp/comments/m629sf/help_reference_edition_rx_5700_xt_thermal_pad/

Alright thanks i'll try to figure something out

 

[kerberos_20]

Alright thanks i'll try to figure something out

that image indeed shows that it needs repaste
but, what cooler your GPU has, is the two/three fan version, or one small fan (blower) ?
as the blower (reference) cooler can also reach 110C junction with gpu temp at 90+, but at 220watt load
yours maxes out at 90 watts due to thermal throttling, so if you have reference model, it will thermal throttle anyway, but it has to start throttling at much higher gpu clock/wattage

heres reference 5700xt

if it was repasted as you said, then heatsink isnt making proper contact with gpu die, could be incorrect mounting pressure or incorect pad thickness

 

[ZackDorian]

that image indeed shows that it needs repaste
but, what cooler your GPU has, is the two/three fan version, or one small fan (blower) ?
as the blower (reference) cooler can also reach 110C junction with gpu temp at 90+, but at 220watt load
yours maxes out at 90 watts due to thermal throttling, so if you have reference model, it will thermal throttle anyway, but it has to start throttling at much higher gpu clock/wattage

Gigabyte5700xt gaming oc (it has 3 fans)

heres reference 5700xt

if it was repasted as you said, then heatsink isnt making proper contact with gpu die, could be incorrect mounting pressure or incorect pad thickness

 

[kerberos_20]

Gigabyte5700xt gaming oc (it has 3 fans)

this one was reviewed on toms hardware, it shouldnt thermal throttle

 

[ZackDorian]

this one was reviewed on toms hardware, it shouldnt thermal throttle

I'll let the guy look at it and see if he didnt wanna screw me over lol