5770 problems

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Hello Tonnie,
Your big cursor problem can be solved with mobo Bios update - it helped me. Unfortunately the crashes still happen.
I think it's not the mobo that causes crashes - I was in contact with Sapphire techs and they told me that they hadn't had any vertical stripes / gray screen crashes with this mobo.
 
Crash with vertical stripes\grey screen on HD4xxx and HD5xxx cards.
This has nothing to do with ram, it's not limited to Sapphire cards (as people with cards by virtually every manufacturers brand are experiancing this) It's not what motherboard your using, power supply or an overheating issue. It appears to happen more frequently on the Windows 7 operating system, (and even more-so on Win 7 x64), but people are reporting this problem on XP, XP x64, Vista, Vista x64, Win 7 and Win 7 x64. there are too many people with too many different configurations for this to be anything but faulty cards.
I have two different hard drives, one is running XP X64, the other Win 7 x64. (Both ran flawlessly with the HIS x1950pro that I replaced with the Sapphire HD5770.)
The only problems I have on XP, are random re-boots and internet explorer crashes and recovers pages frequently, and some games crash to the desktop like GTA IV, but no crashes with vertical lines or grey screen or anything requiring a hard re-boot.
The Win 7 hard drive on the other hand, crashes with vertical lines in 2d applications, game crashes and IE crashes that all require a hard re-boot. Sometimes I can leave my computer on for three days and no crashes, then go to watch a video on Youtube and crash with vertical lines. Other times it will crash just sitting at the desktop. I have tried every suggestion on the forums short of flashing the cards bios, or anything that might void my warranty.
These are just my experiences mind you, other people may be experiencing different things but they all result in crash with vertical lines.
The sheer amount of people along with the extremely diverse computer setups involved points to one thing... Bad cards.
 
Well I turned in the Sapphire (5750 earlier with the same problem) and the 5770 for a Zotac Geforce GTX 260 (2) And until now (for 1 day at least) all my problems are solved. No big arrows, no stripes and no craches when viewing video's. The card is $10 cheeper, DDR 3 (not DDR5), 1% more performance and helas with the old 65micron technic. But my guts feeling tells me its done.
It is very hard to to condamn the Sapphire when both 5750 and 5770 show the same problems. First you think the ROMBios, may be the motherboard, the memory or interference with my wireless keyboard? When I brought back the card the shop people told me they have no good experiences wit ATI. Better a nVIDIA chipset. Ok then, thanks for the help. Keep you informed.
Gigabte GA-P55A-UD3, Kingston 2 x 2GB, Pentium i5, Seagate 750GB HD, Win7. GeForceGTX 260 (2)
 
the only reson nvidia 200 graphics card have no problem is the fact that nvidia has had the past year and a bit to get them right i know because i got a 280 when thay first came out , that were alot worse than the 5770 is at the mo considering its only been out a few mounths infact it was only acople of months ago that nvidias driver started to come with out problems
 
I didn't read the whole thread but I have an HIS 5770. Random crashes in 2D. Two things that helped me. (not sure if they are mentioned above)

1. Disable the HDMI audio in device manager. I did this yesterday and left everything else default settings. My card has not crashed since. Was crashing 4 or 5 times a night.


2. You can create a new profile and set your GPU and Memory clocks to 400 and 900 respectively. This also stopped the crashing BEFORE I read about disabling the HDMI audio. This of course uses more electricity and causes higher head in 2D but nothing bad.


Just wanted to pass on two things that clearly had a positive affect on my card.
 
disabling ati audio device (HDMI) from device manager did not work for me.... running win 7 64 ... i think i can replicate the crash.... if anyone else has ninja blade... pause and dont do anything for about a minute.... crash... tried it thrice and card failed promptly....
 
what helped me.... i noticed that my wei and 3d mark vantage score was less than should be.... i reinstalled windows 7 x 64 (clean install), installed motherboarddrivers first , then installed ATI, 9.12. Used custom install and unchecked the HDMI drivers checkbox. have not had it crash for the last 24 hours.
 
I have the 5770 and win64bit and mine is chrashing when in i sit in the cod world at war menu.I get the vertical grey and white stripes.brand new build.asus p5qpro turbo motherboard, x6800 extreme dual core.4 gig of memory.
 
Hey,
I have been having same problems as you guys.

My spec

Asus P7P55D EVO
Intel core i7860
8GB corsair XMS DDR3
Powerplus 750w PSU
Sapphire Radeon 5770 1GB GDDR5 ram
Win7 x64
2x WD 500GB S-ATAII as raid 0
1x WD 640GB S-ATAII
2X LG Litescribe DVD-/+RW drives

It is definitely the drivers, and even the latest are no good, had problem using Ubuntu x64 too, sometimes some graphic corruption the freeze, sometimes complete grey stripped screen and freeze.

I believe a temporary fix for this is to raise the PCIE Frequency to OC the card so that it does not drop below a certain voltage, I did not do this and am going to RMA my card and use my old Nvidia card which has given me total freeze/crash free use for a week now.

AMD/ATI need shooting, this is unforgivable selling a card with buggy drivers, I will never use ATI again poor poor show AMD
 
I get 3d Crash error after every win 7 boot. i play eve alot. and have to wait for it to crash like 5 times before it fixes itself. but anytime after that, aslong as i dont reboot, the system will run 3d app's with no problem. other than win 7 not supporting a load of my fav old games. the 5770 just doesnt know what to do, so it crashes with flying colors.
Remarkable, the 4670, not one error. EVER. i hope they can fix it and bring it to the standard of the 4xxx

Peace
 
Just finished a build of a new system for a Client of mine. Specs at a glance:

PA-UP4D
Core i5 750
8 GB Corsair (4x PC3-10666) XMS3
XFX Radeon 5770 Corsair TX950
Win7 Home Premium x64

No OC,stock install.

Heat is not an issue. Case is open and good air flow in a room about 17C ambient.

Everything is fine, runnign for 24hrs+ with basic windows install.

As soon as I install ATI Drivers, I get random locks on the desktop (Lock for ~10 seconds, black screen while driver recovers) or the hard lock with the vertical colored lines as mentioned.

I don't believe this to be a hardware issue as it will run just fine under generic windows drivers.

I would love to hear some official word from ATI on this. I haven't bothered to try RMA'ing the card, because I don't thin new hard ware will fix the issue.

Thoughts or anyone else?
 
Same here including blank screen or colored vertical lines within 1 minute of any gameplay.

Core i5, ASUS P7P55D-E PRO, Gskill DDR 3 7-7-7-24, Antec 750 PSU, XFX HD 5770, Windows 7(x32)

XFX sent me this yesterday:

We have received an update on this issue from our engineers that have been working on these issues with ATI. We are expecting a solution for the majority users that are experiencing this problem. We have been notified that the ETA with be within 2 weeks and we will let you know once that becomes available.
 
same thing with the coloured lines and blue screen error report in Win 7.
My card is XFX HD 5770. Got a response from XFX Support yesterday, they are working hard together with ATI to solve the problem. The solution is to be available during the next couple of weeks.

I could also state with the help of logging in GPU-Z that the system crashes several seconds after GPU temperature of about 86 °C is reached. What is your experience?
 
XFX support have informed me that they (and ATI) know of this issue.

It happens when the card tries to lower power consumption and drops to 0.9V.

If you use ATI tray tool and fix the settings at 850/1200 MHz at 1.225V all the crashing stops, however the card is no longer 'green' then since itll remain at max performance.

So basically - stop telling people they are doing something wrong/have wrong drivers - its a known hardware issue that ATI just aint got big enough balls to go public with.
 


Awesome man, but would you recomend this card?
 
Doing a new system rollout of 27 PC's all with Gigabyte 5770's. Computers are just being used primarily for Office use and a bit of Kingdom use. So far 4 of the cards are experiencing issues and i'm only half way through the rollout. Some don't work with two monitors, others are getting the blue screen crashes with vertical lines. All PC's are the exact same build Gigabyte P55-UD3, Corei5 750, 8GB DDR3 Kingston Value RAM, 550W Gigabyte Superb PS with Win 7 64bit and Catalyst 10.1.

In each case i swap the card with a new 5770 and the problems go away. I think there are just a lot of bad cards which looks really bad for AMD/ATI.
 


Hi Voj,


I have Sapphire HD 5770 Vapor-X with this BIOS:
ATOMBIOSBK-ATI VER012.013.000.001.034705

but found another (newer?) one on techpowerup HD5770 bios database
http://www.techpowerup.com/vgabios/index.php?page=1&architecture=ATI&manufacturer=Sapphire&model=HD+5770&interface=&memSize=0

It's called:
ATOMBIOSBK-ATI VER012.014.000.001.034761
http://www.techpowerup.com/vgabios/65046/Sapphire.HD5770.1024.091007.html

I compared them with Beyond Compare, but i'm not sure that VER012.014 is newer than VER012.013.

Which one do you recommend?

I have
Core2 Quad Q9550
Asus P5QL-E motherboard
Kingston Hyper-X 4Gb DDRII
Corsair VX PSU-400CX

WinXP Prof 64bit and Win7 Prof 64bit.

Sometimes my monitor lost signal, application freezes. I used to have Zotac 9600GT in this machine without any problem.
But my pc has been frozen few times with this Sapphire 5770.

Do you think that new bios can solve my problem? Or is it just the hw problem that FZull said:
"It happens when the card tries to lower power consumption and drops to 0.9V.
If you use ATI tray tool and fix the settings at 850/1200 MHz at 1.225V all the crashing stops, however the card is no longer 'green' then since itll remain at max performance. "

Any suggestion would be helpful.

Regards,
Esox


 
After Catalyst 10.2 installed, all the annoying things disappeared.

Thx ATI, but you should have fixed this earlier!
 


So all the crashing and freezes have gone?
 
I've got 10.2 installed and I've gotten four reboots out of nowhere in the past two days on an XFX Radeon HD 5770 card that's two days old 🙁

I'm inclined to think it's the voltage problem mentioned earlier because the restarts happen when the machine is close to idling (two reboots minutes after exiting a game and two reboots during movie playback).

Hope they come out with a fix soon because I bought this card to replace an 8800GT card that froze up in every other game I played..
 
I bought My 5770 to replace my old 8800GT which ran flawlessly. The random vertical line crashes happen to me more in Call Of Duty MW 2 more than any other game and happen during 3d gaming and never (that i am aware of) sitting on the desktop. The reported symptoms regarding the system crashing due to the 5770 dont seem to be consistent to one casue of crash. I think there are at least two different crash situations happening. Mine is as described - Only during 3d gaming; and the other when running in 2d mode or idle. The voltage dropping to 0.9v seems to explain this one but is there another reason why the card may crash when it is under load. My temperatures by the way are on the very cool side due to a cool ambient temp and insane cooling. My Card is and HIS 5770, the newer version with a non reference cooler that looks ugly but is cools better.
 
I have an XFX HD5770 with a gigabyte GA ex58 ud5 mobo. Running XP. got the latest drivers from radeon (10.2) and i have screen corruptions, lock ups and video card recoveries. The latest drivers don't let you change the clock frequency etc, they are locked. Not sure what to do now, send it back or hang on
 
i have:

windows 7 x64
AMD Phenom X4 64
8 GB RAM
Sapphire Radeon 5770
and all of the afore mentioned problems.

this is very frustrating because i cannot run any of my games.........GPU increases to 65 deg. cel. and it crashes. after it crashes if i plug my monitor into my onboard GPU it will still be running. the comp doesnt crash just my gpu turns off. my moito says its recieving no signal
 
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