Question 60hz issue - Need help before i lose my mind

[Kammeraten]

Hey guys

Im about to lose my <Mod Edit> over here.

Yesterday i had to reset my pc for various reasons.

Now, i can not, even if my life depended on it, get my screen at 144hz.

Monitor: BenQ XL2411
GPU: Geforce GTX 1660
Motherboard: z730 SLI plus

When i do on my display settings, in the dropdown menu where you choose which hz to run, i can only select 60hz. Before the pc reset, i could choose 144hz just fine. I cant figure out what im missing. Everything is connected the same.

My monitor is connected to my GPU with DVI-d -> DP adapter.

Send help!

 

[boju]

After reset did you reinstall graphics drivers?

Assuming your dp to dvi adapter is active, if you did reinstall graphics drivers, try disconnect and reconnect video cable once windows loads.

If you haven't reinstalled graphics drivers since reset then go here and do manual search and install latest game ready driver. https://www.nvidia.com/en-us/geforce/drivers/

 

[Kammeraten]

My drivers are reinstalled using GeForce Experience. That should be good enough i think?

I have tried disconnecting and reconnection a few times, no results

 

[boju]

GE should be enough yes. What adapter are you using?

 

[Kammeraten]

I am not really sure how to find the specific one, theres very limited information on the adaptor itself, but it looks alot like this one: Product | StarTech.com DisplayPort to DVI-D Adapter - 1920x1200 - Passive DVI Video Converter with Latching DP Connector (DP2DVI2) - DisplayPort adapter - 15.2 cm (insight.com)

 

[boju]

Needs to be active dp to dual link dvi adapter. Your adapter might be but there are fake cables. @Glenwing has tested recommendations.

Input dp to dvi and head down to "DP to DVI active adapter recommendations"

Guide to Display Cables / Adapters (v2)

Glenwings Guide to Display Cables / Adapters This is a guide intended to assist with the selection of cables and adapters. It covers the different types of DisplayPort, HDMI, DVI, VGA, and USB-C cables, as well as every possible combination of adapters between these interfaces. This guide feature...

linustechtips.com

Either adapter works or it doesn't, long as Geforce driver is installed there should be no other reason why it shouldn't be working unless you never had 144hz to begin with.

Check Windows refresh rate under monitor adapter.

 

[Kammeraten]

Yeah, ive read a few posts now, where i cant understand theres alot of bad adaptors.

I am however 100% sure that ive run 144hz for 2 years with this setup, but for some reason it does not work after a total reset of the pc.

Strange

 

[Unolocogringo]

Depending on how you windows account is set up you may need to run driver installs and programs with right click "run as administrator" to be able to see and change settings.
With out administrator rights you can not change settings.
Also make sure windows is activated. Without it you can not "personalize " your windows settings.

 

[SSJBart2003]

Hello. Sorry if this has been said. Have you tried using a displayport cable with no adapters?

 

[Zerk2012]

Yeah, ive read a few posts now, where i cant understand theres alot of bad adaptors.

I am however 100% sure that ive run 144hz for 2 years with this setup, but for some reason it does not work after a total reset of the pc.

Strange

Right click your screen, display settings, advanced display settings does this list your monitor or just say generic?

 

[SkyNetRising]

I am not really sure how to find the specific one, theres very limited information on the adaptor itself, but it looks alot like this one: Product | StarTech.com DisplayPort to DVI-D Adapter - 1920x1200 - Passive DVI Video Converter with Latching DP Connector (DP2DVI2) - DisplayPort adapter - 15.2 cm (insight.com)

That one is limited to 60Hz.
You'll need a bit more expensive adapter for high refresh rates.

https://www.startech.com/en-eu/audio-video-products/dp2dvid2

 

[Kammeraten]

Thank you for the admin suggestion, i didnt think of that one. Im not sure what i need to run as an admin tho, since ive installed the driver just fine through GeForce Experience.

I can not use a displayport cable unfortunatly, since the screen does not have a displayport entrance.

I have run 144hz with this exact setup for 2 years, but for some reason i can not get it to work after a system reset.

 

[SkyNetRising]

I have run 144hz with this exact setup for 2 years, but for some reason i can not get it to work after a system reset.

May be with a different adapter, but not this one.

 

[SSJBart2003]

I apologize. I now looked at your monitor specs and realized even over HDMI you are locked at 60hz.

 

[boju]

Op just used the adapter above as an example of what it looks like.

 

[Karadjgne]

I don't think it's the adapter, or anything physically related to that. There are settings in windows or monitor osd gimping the output to 60Hz, most likely the monitor is set on wrong mode so it's sending the gimped EDID info to windows giving you only the 60Hz option.

Some monitors have their own inf file to release the higher frequency functions, and that would have been in windows/drivers until the reset, which deletes that entire folder. Usually on an install CD, or can be found online at support site/downloads etc.