- Dec 29, 2020
- 6
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I recently purchased a PC from Cyberpower so that I could get my hands on a 5900x and a 6800xt. When the machine arrived, I was immediately displeased as I was getting no signal from my gpu to my monitor. Also, the white LED on my motherboard (ASUS TUF Gaming X570-Plus (Wi-Fi)) is on suggesting that there is a VGA issue.
I have tried reseating the card, changing out the power cable, switching out ports in the PSU. No luck. I even had a friend install it in his PC with the same issue. I went ahead a started an RMA with Cyberpower as I was pretty confident that the gpu is just doa.
Anyone who has ever dealt with them knows that this is a pain in the a$$.
This is where I get confused.
Out of curiosity, I wanted to see if Windows would detect the gpu so I installed an old Radeon 5670 in my top PCI-e slot and the 6800xt in the bottom. To my surprise, it shows up in my Device Manager! Of course if I try to connect it to my monitor, I still get no signal. I went ahead and tried to install the Radeon drivers, but I get an error message saying that no AMD hardware has been detected.
Can anyone help me make sense of all this?
I have tried reseating the card, changing out the power cable, switching out ports in the PSU. No luck. I even had a friend install it in his PC with the same issue. I went ahead a started an RMA with Cyberpower as I was pretty confident that the gpu is just doa.
Anyone who has ever dealt with them knows that this is a pain in the a$$.
This is where I get confused.
Out of curiosity, I wanted to see if Windows would detect the gpu so I installed an old Radeon 5670 in my top PCI-e slot and the 6800xt in the bottom. To my surprise, it shows up in my Device Manager! Of course if I try to connect it to my monitor, I still get no signal. I went ahead and tried to install the Radeon drivers, but I get an error message saying that no AMD hardware has been detected.
Can anyone help me make sense of all this?
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