Hi all. I have an email into Crucial and am waiting for a reply back, but so far, they have been unable to help.
MB - ASUS TUF X299 Mark 1 (supports 128 GB RAM)
BIOS vers - 1503
AM Megatrends: 2171246
CPU: Intel i9 7980x (supports 128 GB RAM)
RAM: 8 16 GB BALLISTIX modules (one order) that, according to the Crucial site, are for my MB
With the understanding that I cut power to the MB before swapping RAM modules...
I ordered 8 Ballistix modules from Crucial. Seven of them report @ 2400 in the BIOS; one reports @ 2133. This module is in the B1 slot. I swap the B1 & B2 modules, and now the module in the B2 slot reports @ 2133, while the module in the B1 slot now reports @ 2400.
I swap the A1 & B2 modules, and now the module in the A1 slot reports @ 2133, while the module in the B2 slot now reports @ 2400.
I call Crucial tech support and reported my findings, and the tech agreed that it seemed like a bad module. We did an RMA, and I received the new module today. This new module reports @ 2133. I did the same testing as above with the same results. Then, I removed all of the modules, and took one of the seven, and placed it in the C1 slot (the slot that the manual says to use if you only have one module). That module reports @ 2400. I swapped that module for another one of the seven, and that too reports @ 2400. I then swapped that module for the one I received today, and that reports @ 2133.
This is whether or not I set the DRAM freq to AUTO, or to 2400.
I spoke with a tech today, and he suggested I set that module's freq to 2400. How do I do that? He is not sure. I call ASUS, and they tell me that there is no way to set individual freqs; it is global only.
Again, I am waiting to hear back from Crucial via email, but was wondering if anyone has seen anything like this, and if there are any other thoughts.
Thanks in advance.
MB - ASUS TUF X299 Mark 1 (supports 128 GB RAM)
BIOS vers - 1503
AM Megatrends: 2171246
CPU: Intel i9 7980x (supports 128 GB RAM)
RAM: 8 16 GB BALLISTIX modules (one order) that, according to the Crucial site, are for my MB
With the understanding that I cut power to the MB before swapping RAM modules...
I ordered 8 Ballistix modules from Crucial. Seven of them report @ 2400 in the BIOS; one reports @ 2133. This module is in the B1 slot. I swap the B1 & B2 modules, and now the module in the B2 slot reports @ 2133, while the module in the B1 slot now reports @ 2400.
I swap the A1 & B2 modules, and now the module in the A1 slot reports @ 2133, while the module in the B2 slot now reports @ 2400.
I call Crucial tech support and reported my findings, and the tech agreed that it seemed like a bad module. We did an RMA, and I received the new module today. This new module reports @ 2133. I did the same testing as above with the same results. Then, I removed all of the modules, and took one of the seven, and placed it in the C1 slot (the slot that the manual says to use if you only have one module). That module reports @ 2400. I swapped that module for another one of the seven, and that too reports @ 2400. I then swapped that module for the one I received today, and that reports @ 2133.
This is whether or not I set the DRAM freq to AUTO, or to 2400.
I spoke with a tech today, and he suggested I set that module's freq to 2400. How do I do that? He is not sure. I call ASUS, and they tell me that there is no way to set individual freqs; it is global only.
Again, I am waiting to hear back from Crucial via email, but was wondering if anyone has seen anything like this, and if there are any other thoughts.
Thanks in advance.