8gb (3.95gb usable) happened three times already. help

[chep]

i have two sticks of hyperx ddr3 4gb ram 1600. i had the problem that it only uses 4 gb for three times already, the first time i just take out and put back the ram. second time i forgot what i did. now i dont know what to do, ive checked misconfig, reseated the ram, change the speeds, do a memtest. nothing. thank you

p.s. how do i change the dp for the accounts after start. the page where you type in your password in windows 10.

UPDATE: removed 1 stick and started then put back the 2 sticks and it now is 8gb (6.96 usable) i dont know why. I checked online that its the gpu that is using the rest of the ram.

 

[Quixit]

Are you running 32-bit Windows? Look under Control Panel->System and Security->System under "System Type" You need to run 64-bit Windows to utilize more than 4GB of RAM.

 

[Rogue Leader]

If popping the ram out and putting it back in fixes the problem (and its happened again) then you either have bad RAM or a bad slot in your motherboard.

You should swap the 2 DIMMs and see if it still happens.

 

[psoohoo]

could be a bad module or slot.
Not sure if you have two or four slots, if its four use the other pair of slots.
also if you have four slots, try them in single channel and see if it stays stable at 8Gb

 

[Hlsgsz]

Try to enable "memory remap" in the BIOS if it's not already enabled.

And BTW, does the BIOS detect both sticks?

 

[chep]

Try to enable "memory remap" in the BIOS if it's not already enabled.

And BTW, does the BIOS detect both sticks?

yes it detects 8gb

 

[chep]

Are you running 32-bit Windows? Look under Control Panel->System and Security->System under "System Type" You need to run 64-bit Windows to utilize more than 4GB of RAM.

i have windows 10 pro 64 bit. thread is updated

 

[chep]

If popping the ram out and putting it back in fixes the problem (and its happened again) then you either have bad RAM or a bad slot in your motherboard.

You should swap the 2 DIMMs and see if it still happens.

updated thread, please read

 

[chep]

could be a bad module or slot.
Not sure if you have two or four slots, if its four use the other pair of slots.
also if you have four slots, try them in single channel and see if it stays stable at 8Gb

i have four slots, what do you mean in single channel?

 

[Rogue Leader]

If popping the ram out and putting it back in fixes the problem (and its happened again) then you either have bad RAM or a bad slot in your motherboard.

You should swap the 2 DIMMs and see if it still happens.

updated thread, please read

Ok thats an improvement and possibly correct based on your system specs. Can you provide me with your complete systems specs?

 

[chep]

If popping the ram out and putting it back in fixes the problem (and its happened again) then you either have bad RAM or a bad slot in your motherboard.

You should swap the 2 DIMMs and see if it still happens.

updated thread, please read

Ok thats an improvement and possibly correct based on your system specs. Can you provide me with your complete systems specs?

fx6300
gtx 750 ti 2gb
8gb ram
msi 970a-g43 mobo
1 tb hdd
windows 10 64 bit

 

[Rogue Leader]

Ok so based on what you have done so far (and to confirm, you have already checked msconfig, and memory limit is unchecked), your CPU has a bent pin.

Its likely only 1 pin and a slight bend that is causing the issue to be intermittent, but this is the most common cause of this problem with FX processors.

 

[Tradesman1]

Ok so based on what you have done so far (and to confirm, you have already checked msconfig, and memory limit is unchecked), your CPU has a bent pin.

Its likely only 1 pin and a slight bend that is causing the issue to be intermittent, but this is the most common cause of this problem with FX processors.

_____________

+1 a definite possible, might also be a flaky stick or weak MC, try the DRAM voltage + 0.05 and set the CPU/NB voltage to 1.2