Question 9070XT Help

[levermate]

Hey

I recently upgraded from a 3070 to a 9070 XT and have had a lot of issues with games crashing. I've had issues with 'driver timeout' with every game i've played - Avowed, Split Fiction and LoL. Split Fiction has had some incredible issues with aliasing especially in cut scenes, however, LoL is unplayable and will ALWAYS crash. Just sitting AFK in the practice tool will cause a crash in around 20 minutes. I've tried a bunch of stuff I've seen recommended:

• DDU and re-installed new drivers multiple times
• Reinstalled with and without Adrenalin software
• -500MHz max clock in Adrenalin
• -20% power usage in Adrenalin
• BIOS update
• Chipset update
• Re-seated GPU and RAM
• Not daisy-chaining PSU connectors

This is a dump from HWINFO. The crash happens at row 1440 where GPU utilization jumps from ~31 to 98.
And another with more frequent logging. The crash happens at row 12602.

Also the logs stop logging for a few of seconds around this time as well. I've run this a many times and it's very consistent. I'm wondering if someone might be able to diagnose anything from these logs.

Specs:
GPU: PowerColor Radeon RX 9070 XT Reaper
CPU: AMD Ryzen 5 5600x
MOBO: Asus TUF Gaming B550-PLUS
PSU: Gigabyte 750W Modular 80+ Gold
RAM: G.Skill Ripjaws V 32GB (2x16GB) 3600MHz CL18 DDR4

Appreciate any help.

 

[Lutfij]

Welcome to the forums, newcomer!

BIOS update
For the sake of relevance, please state the BIOS version you're on for your motherboard.

DDU and re-installed new drivers multiple times
You're advised to remove all GPU drivers(intel, Nvidia and AMD) in Safe Mode, then manually install the latest GPU driver sourced from AMD's support site in an elevated command, i.e, Right click installer>Run as Administrator.

PSU: Gigabyte 750W Modular 80+ Gold
Gigabyte is the brand of the unit, while 750W is the advertised wattage of the unit. Conversely 80+ Gold is the advertised wattage of the unit. What is them model and age of the unit?

 

[levermate]

Welcome to the forums, newcomer!

BIOS update
For the sake of relevance, please state the BIOS version you're on for your motherboard.

DDU and re-installed new drivers multiple times
You're advised to remove all GPU drivers(intel, Nvidia and AMD) in Safe Mode, then manually install the latest GPU driver sourced from AMD's support site in an elevated command, i.e, Right click installer>Run as Administrator.

PSU: Gigabyte 750W Modular 80+ Gold
Gigabyte is the brand of the unit, while 750W is the advertised wattage of the unit. Conversely 80+ Gold is the advertised wattage of the unit. What is them model and age of the unit?

Thanks for the response!

The BIOS version is 3611.

DDU was run in safe mode with internet disconnected until the new drivers were installed (except for the time I used the auto-detect driver install). It was run to remove the 3070 Nvidia drivers the first time and has since been run a couple of time to remove existing AMD drivers. I've installed these drivers both from the AMD auto-detect program and also the direct driver file from AMD. I'm actually on the beta drivers now (25.3.2 I believe) just to see if it helps (it doesn't)

PSU model is GP-P750GM bought in December 2020

 

[magbarn]

Even with DDU I've had problems going from Nvidia to AMD. I had to reinstall Windows to fix it.

 

[Hotrod2go]

Even with DDU I've had problems going from Nvidia to AMD. I had to reinstall Windows to fix it.

There's not a word about what OS is used but yeah, reinstalling the OS will help.

 

[SyCoREAPER]

Were you using Afterburner with the Nvidia and still have it installed?

 

[levermate]

Nope, I've never used Afterburner before.

 

[SyCoREAPER]

Last thing I can think to try are Beta drivers. Just released yesterday.

https://www.amd.com/en/resources/support-articles/release-notes/RN-RAD-WIN-25-3-2.html

https://drivers.amd.com/drivers/amd-software-adrenalin-edition-25.3.2-win10-win11-mar20-rdna.exe

If those still fail, reinstall. If that fails, still your card mat be a lemon.

 

[QyInvoLing]

Has your monitor enabled G-sync? that's a NV-only feature

 

[levermate]

Running the Beta drivers now, I think it's possibly less stable lol. Monitor has freesync/g-sync off.

It's been suggested to me is to go into AMD Adrenalin and try to undervolt the card and increase total power. Does that sounds like something that could make it more stable?

 

[punkncat]

This issue was not present before the AMD card? What happens if you put the 3070 back?

What I am leaning towards is a power supply that cannot keep up with the load when the newer card starts really pulling. There is 100W between recommended on those two cards, and your power supply is at least coming on five years old.

 

[drivinfast247]

Running the Beta drivers now, I think it's possibly less stable lol. Monitor has freesync/g-sync off.

It's been suggested to me is to go into AMD Adrenalin and try to undervolt the card and increase total power. Does that sounds like something that could make it more stable?

Don't undervolt, but instead, lower the total power from 100% to 95% and see what happens.

 

[levermate]

This issue was not present before the AMD card? What happens if you put the 3070 back?

What I am leaning towards is a power supply that cannot keep up with the load when the newer card starts really pulling. There is 100W between recommended on those two cards, and your power supply is at least coming on five years old.

I have some graphs from OCCT monitoring that capture a crash.

https://imgur.com/a/QXQZzMZ

The spike and then massive crash you see near the end of the GPU Clock graph is the crash. This is literally just launching Split Fiction and sitting in the menu for a few seconds. The GPU going to like 500w is at the 'Press any button to proceed' part where it actually seems stable. It's not until I proceed and am just sitting in the start screen menu that the spike happens and crashes; at the point the power doesn't spike so my thinking is it's not a PSU problem?

 

[levermate]

Don't undervolt, but instead, lower the total power from 100% to 95% and see what happens.

I've tried doing that, all the way down to the -30% it lets you go to. No luck.