Question 9800X3D Stutters

[ArrogantHer0]

Hey all, im here because i wanted to know if anyone has experienced this issue or knows of a way to help me fix it.

I recently upgraded from a 7800X3D to the 9800X3D. I had issues at first where the temp was going upwards of 90 to 100 but i was able to fix that by undervolting. My Issue now is that i experience these stutters when i open up certain programs for example HWMonitor or MSI Afterburner. I had a similar issue when i first turned the PC on and got into the desktop. It would just appear to lag/stutter/freeze but would work afterwards just fine. On that issue i ended up reinstalling windows because nothing i did worked
(BIO,Chipset,drivers).

Reinstalling windows took care of that issue but now the issue with stutter on said programs and i dont know what else to do.

Below is a list of all my parts.
https://pcpartpicker.com/list/WHc3mC

I have also added a video to show what i mean. Sorry for the quality it was on my phone. Notice i am constantly moving the mouse. It only stops when the stutter/freezing occurs as well as the video playing in the back. Task manager is open but im pretty sure that froze too.

View: https://www.youtube.com/watch?v=bnGhtDgd8ig

Video of issue

All this only started after i put in the 9800. Before that i ran the 7800X3D with no issues at all.

 

[Lutfij]

Welcome to the forums, newcomer!

What BIOS version are you on for your motherboard? If you did flash the BIOS prior to dropping in the 9800X3D, did you clear the CMOS after verifying your BIOS was successfully flashed?

 

[SydneyAngel]

Something is telling me the seating of the cooler is making contact to your cpu or the pump is broken

 

[ArrogantHer0]

Welcome to the forums, newcomer!

What BIOS version are you on for your motherboard? If you did flash the BIOS prior to dropping in the 9800X3D, did you clear the CMOS after verifying your BIOS was successfully flashed?

I didnt flash the Bios first. I just swapped it in for the other. After that, i did update the Bios to
Version 2704

ROG CROSSHAIR X670E HERO | Gaming motherboards｜ROG - Republic of Gamers｜ROG Global

Designed for the broadest range of demanding fans, the ROG Crosshair X670E Hero features 18 + 2 power stages, DDR5 support, up to five M.2 slots, a USB 3.2 Gen 2x2 front-panel connector with Quick Charge 4+ Support, dual USB4®, PCIe 5.0 and onboard Wi-Fi 6E

rog.asus.com

I have cleared CMOS multiple times afterwards but i dont think it was directly after the bios update,

 

[ArrogantHer0]

Something is telling me the seating of the cooler is making contact to your cpu or the pump is broken

i did think the same but when i put my 7800x3d in, it works fine nothing wrong...i am getting a new AIO in the mail today so i can test it out with that but i really dont want to as i wished to find a solution first so i can return it to amazon.

 

[SydneyAngel]

i did think the same but when i put my 7800x3d in, it works fine nothing wrong...i am getting a new AIO in the mail today so i can test it out with that but i really dont want to as i wished to find a solution first so i can return it to amazon.

Try poping the 78003d in and see maybe something changed

 

[ArrogantHer0]

Try poping the 78003d in and see maybe something changed

Will do. Ill let you know how it goes. I am going to microcenter where i bought it and have them look at it. If anything, they said they would replace it.

 

[ArrogantHer0]

Well just a small update,

I am still having the issue even after swapping back to the 7800X3D. I now don't consider the issue is with the 9800X3D itself. I also swapped to a brand new AIO and my temps are better than ever (including the undervolting) but still the issue is there. That being said I only notice it happen when i open the HWMonitor so maybe its that especially since i had been using the old ver of it until i got the newest ver after i installed the 9800. I think it may just be that application as it only happens with it. Im just not going to ever use it or seek an alternative option.

 

[SydneyAngel]

Well just a small update,

I am still having the issue even after swapping back to the 7800X3D. I now don't consider the issue is with the 9800X3D itself. I also swapped to a brand new AIO and my temps are better than ever (including the undervolting) but still the issue is there. That being said I only notice it happen when i open the HWMonitor so maybe its that especially since i had been using the old ver of it until i got the newest ver after i installed the 9800. I think it may just be that application as it only happens with it. Im just not going to ever use it or seek an alternative option.

Are you talking about the stuttering or high temps ?
Stutter is part of gaming im afraid to say. Windows in my experience has been the major culprit. Maybe try a clean install of windows ?

 

[ArrogantHer0]

Are you talking about the stuttering or high temps ?
Stutter is part of gaming im afraid to say. Windows in my experience has been the major culprit. Maybe try a clean install of windows ?

Ive already tried a reinstall and it didnt work.....i did keep my files tho so maybe thats it? While gaming i dont notice a thing its good there. Only notice it when i open HWMonitor. Havent seen it happen with other applications yet

 

[ArrogantHer0]

Are you talking about the stuttering or high temps ?
Stutter is part of gaming im afraid to say. Windows in my experience has been the major culprit. Maybe try a clean install of windows ?

High temps were an issue originally but i undervolted it and it was good. Im talking about the stuttering as shown in the video

 

[SydneyAngel]

High temps were an issue originally but i undervolted it and it was good. Im talking about the stuttering as shown in the video

Maybe its the program it self if gaming is fine

 

[JayGau]

I'm not sure I understand the problem. Monitoring software can cause some "freezing" while they first scan the sensors after you launch them. That's normal. HWInfo and CPUZ have a progress bar during the initial scan and I don't touch anything until they are done (usually takes 3 to 5 seconds).