My computer was shut down by an electricity cut while i was using Firefox. After that it was able to boot but when I click on firefox the computer freezes and restarts by itself, then it gives this error: "A disk read error occurred, press Ctrl+Alt+Del to restart". Then i have to close the computer and open it so that it will get in XP correctly again.
I have 2 partitions on the only SATA drive I have.
I ran a CHKDSK D: /R under "safe mode with prompt line" and found no error. Then I ran a CHKDSK C: /R ... when it reaches the end(I am not sure if it did end or not) it reboots by itself again. Then the "a disk error occurred" message appears again. This time closing the computer and opening it doesn't make it go away. I am no longer able to get in XP.
Can anyone help me with this, please?
Sorry about my English.
UPDATE:
I have put the hard-drive in an exposure and tested it on another computer. Turns out there is a bad sector on it. The XP recognizes one partition which was the D drive. The C drive was gone.
I ran some data recovery software and they retrieved some files. Unfortunately I need some files that were on the desktop. Is there a way to retrieve those files?
I have 2 partitions on the only SATA drive I have.
I ran a CHKDSK D: /R under "safe mode with prompt line" and found no error. Then I ran a CHKDSK C: /R ... when it reaches the end(I am not sure if it did end or not) it reboots by itself again. Then the "a disk error occurred" message appears again. This time closing the computer and opening it doesn't make it go away. I am no longer able to get in XP.
Can anyone help me with this, please?
Sorry about my English.
UPDATE:
I have put the hard-drive in an exposure and tested it on another computer. Turns out there is a bad sector on it. The XP recognizes one partition which was the D drive. The C drive was gone.
I ran some data recovery software and they retrieved some files. Unfortunately I need some files that were on the desktop. Is there a way to retrieve those files?