A long series of problems starting with replacing a video card

Landon Ledbetter

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May 21, 2013
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I have been having one problem after another.

This is my setup, except for the video card, which is now a Sapphire Radeon RX 580 (as described below): https://pcpartpicker.com/user/landonledbetter/saved/#view=mkNQzy

I started having issues where games would lock up and the system would crash. Eventually, the computer wouldn't even boot, and red lines showed up on the BIOS screen. I tested with a friends old video card, and the computer booted up, no problem, so I replaced the video card (Sapphire Radeon HD 7950 3gb) with a new one (EVGA Geforce GTX 1060 6gb).

When I booted up Final Fantasy XV (which had been running fine on my older card) with this new card, it was stuttering very frequently and crashing every 5-10 minutes, including BSODs. Sometimes I would even get loops, where the system would crash while booting up Windows or while signing in. I used DDU to uninstall all old drivers and reinstall several times. Every other game seemed to be fine--no stuttering, although I did get a BSOD while playing Hearthstone at one point (while validating files for FFXV). I tried reinstalling FFXV, started a new game file. No better.

So I took what seemed the most obvious solution--that the new piece of hardware was the issue--returned the video card and got a new one (Sapphire Radeon RX 580). No change whatsoever.

I checked all the crash dumps I could, found that some appeared to be caused by scpvbus.sys, which I used to make by PS3 controller usable on the PC. I thoroughly removed the driver and tried again with mouse and keyboard. No change.

During this time, these are the BSODs I got:

apc_index_mismatch
irql_not_less_or_equal
system_service_exception (while playing HS and validating FFXV)
system_thread_exception_not_handled (on reboot, at the login screen)
kmode_exception_not_handled (on reboot, while attempting to run WhoCrashed)
system_exit_owned_mutex (on reboot, Windows load screen)
driver_verifier_iomanager_violation
cache_manager
clock_watchdog_timeout
dpc_watchdog_violation

I ran Windows Memory Diagnostic and chkdsk. Both came back clean, although one or both--sorry, I don't recall which--did crash multiple times before completing successfully.

I attempted to refresh Windows, and that failed multiple times without it giving any further explanation.

I formatted the HD using Seagate software, chose the most thorough formatting option. Reinstalled Windows 10 from an installation DVD. Now my Wi-Fi connection drops out every minute or so. I can run the troubleshooter to get it working for another minute or so then it cuts out again. (The troubleshooter gives one or two of three reasons each time: a general "Problem with wireless adapter or access point," "The connection between your access point, router, or cable modem and the Internet is broken," and/or "Wi-Fi doesn't have a valid IP configuration." My IP configuration is DHCP Auto.) I am connected to the router during these times, but not to the internet. All my other devices are having no problems. I have reseated the Wi-Fi card. I have updated the drivers. I have uninstalled the device and reinstalled the drivers. No change.

I tried a Windows refresh again, choosing to wipe out all personal files, etc., and it was successful this time. No change however to the Wi-Fi situation.

Then, while using Chrome to search for solutions, I had a BSOD: attempted_to_write_to_readonly_memory. Then, while logging back into Windows, another: system_thread_exception_not_handled. Then, after rebooting and logging into Windows, another: system_service_exception.

I am kind of at the end of my rope here. It seems like a hardware problem to me--considering I completely reformatted the computer and am still having similar issues and more--but I'm at a loss as to what piece.

Sorry for all the text. Thanks for any help you can offer, and please let me know if I can answer any questions to help narrow it down.

(Due to the network issues, I have not been able to redownload FFXV to test whether that issue persists.)
 

Landon Ledbetter

Honorable
May 21, 2013
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Yeah, after formatting, I booted from a DVD made with Windows Media Creation tool to reinstall Windows 10.
 

Landon Ledbetter

Honorable
May 21, 2013
10
0
10,510
0
The BIOS did need updating, so good call there. Unfortunately, it did not fix the network connectivity issue. I don't know whether it fixed the performance of FFXV (since I can't dl it at present) or the BSODs (since I haven't found a way to reliably replicate them).

Any way a layman can test the VRM?
 

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