Question About to lose my mind with PC errors

grgery hzat

Honorable
Aug 13, 2013
26
0
10,540
Asus z87-deluxe dual
Windows 10 Pro x64
16GB DDR3 1600mhz...sometimes 8, sometimes 4
240GB Adata SSD
120GB Intel SSD
GTX 770 2Gb
750 watt Corsair PSU

Hello,

My PC is having some very strange issues and I am not sure what the exact problem is. A couple months back I noticed that the mouse would sometimes lag and or audio drop while doing basic tasks. I started getting back into gaming with FFXIV and noticed right away that it would refuse to run in DX11 mode without constantly crashing within minutes or flat out refusing to start. I switched it to DX9 mode and it ran longer without issues, but crashed all the same. So I tried other games and all had the same issues. I reinstalled drivers, even wiped my pc clean yesterday and reinstalled windows 10; thinking that perhaps it was a windows issue.

But the problem remains, very hard crashes(black screens, frozen screens with audio, frozen screens without audio) but through these past two months, I have NEVER had a single bluescreen. I have checked each and every time after these crashes or slowdowns in the even viewer and found zero anomalies or errors reported by windows. I even took my computer apart yesterday, cleaned each and every single component, applied new thermal paste, new bios battery, everything. And the problem persists, to top it off; windows/bios are saying I have 8GB of memory, when I have 16 installed. I tested the memory using memtest overnight and all sticks passed with no issues either. I'm about to lose my mind.

I removed memory sticks, removed the Nvidia GPU and used the onboard graphics, reinstalled every driver known to man, reinstalled a clean copy of windows, gutted the pc and cleaned everything, applied new paste, checked the PSU, EVERYTHING. Even just being on the desktop, I get lag. The graphical errors, audio/video slow-down happen when using the cpu's integrated graphics or the GTX 770. I did change sata ports as well last night when I reinstalled windows. I gota message about intel thunderbolt resource management and again when I reset just now. Can anyone help me please?

Edit: I should add that in my initial testing of the pc WITH the GPU, fullscreen applications and espeically games would crash like crazy and not even run properly at all. I tested the GPU with furmark and it would let me run at 1920x1080 fullscreen, but nothing else. Yet I could it to 8k and beyond, windowed and the GPU would say it was putting out 100's of frames...at over 8k...on a GTX 770 2GB.
View: https://imgur.com/Afjd89w


View: https://imgur.com/3tfWyT0
 
Last edited:
From the 1st screen shot, you got two errors 1) storport.sys 2) nvlddmkm.sys Also from the 2nd screen shot, you got 2 keyboards(?) 3 hubs (?) So recommend to remove the unnecessary hardware during the troubleshooting.

*Just read your 2nd post. The ndis.sys related to the network, did you use wi-fi? if yes, try use the ethernet. Also update the network driver.

For other error:
  1. storport.sys you should update the intel chipset driver and ahci driver. aslo run the SFC. How to run SFC: https://www.thewindowsclub.com/run-system-file-checker-safe-mode-boot-time
  2. nvlddmkm.sys using the DDU and onboard iGPU to uninstall the GPU driver, then put back the gtx770, reinstall the driver.
DDU https://www.guru3d.com/content_page/guru3d_driver_sweeper.html
 
Hi.

I don't have two keyboards, or three hubs. That's part of the problem, the motherboard seems to be going insane in what it's reporting/doing. I don't even know what I would use 2 keyboards for. As for the other stuff, I am always on Ethernet for my PC to get the best speeds. It has a wifi chip and it is always on so I can transfer files to my phone or use a digital mouse/kb while in bed; but that's all.

I reinstalled windows last night, clean, and all associated drivers; intel chipset, etc included. The only thing I didn't install was the Nvidia driver as windows did it automatically and the one Windows is using is the current one from Nvidia. I could run sfc, but I don't know what good that would do since this is a fresh install that's less than 24 hours old.

I ran DDU and other stuff many times on my old windows installation when I was removing and reinstalling drivers trying to solve the problem, nothing ever worked. Do you know what the bios message could be about? Sometimes the system will report the full 16gb of memory, sometimes, 8, sometimes 4, sometimes 12; and now it's going on about thunderbolt. It's very frustrating.
 
Update: So in case anyone else in the future has these problems, I think I figured out what it was. My memory sticks were not inserted all the way into the motherboard. The system would always refuse to run all four DIMMS and would only accept two, sometimes even just one. I somehow never knew in all my years of computer building to PUSH DOWN BOTH ENDS OF THE RAM STICKS, not only the part that flips up. I felt like such an idiot, the loose RAM was causing the latency issues and I have no had any lag, popping of speakers or bluetooth failures since. My audio jacks still don't work, but that's on the jacks. Good luck and thanks again!