They say that the path to hell is paved with good intentions. I was at my elderly neighbors' place and noticed their Asus X555 laptop bulging badly enough that the trackpad had separated from the top cover. I pointed out that it was time for a new battery which they ordered. I replaced it and Windows 10 was glacially, unusably slow. I hated the idea of their shelling out megabucks to Geek Squad (although I actually didn't know how much it would have been). I figured that I could mount the drive on my X99 desktop and have a look at it.
Initially, I could see the various OS folders but wasn't able to get into my neighbor's user folder. This made sense to me. I went into Properties and ran Check Disk more than once along with Optimize. It was late at night but I don't recall it finding any errors. The next morning, I tried booting the laptop and reached the blue screen with the various repair options. None of the non-destructive ones worked. I don't know how Windows was configured, i.e. whether it is or was possible to rollback to a given recovery point.
Since my neighbor uses a minimum of apps, my next thought was to backup just his user folder, reinstall Windows and then copy back his docs. Now I'm getting Access Denied when I try to view the contents of the drive. I've gone to the Security tab in Properties and tried to give myself permission per the attached screenshot.
Windows seems to be applying them to a zillion files including those in the User folder, however, it has thrown out around 40 error messages. I've posted a few examples. Only one was in the User folder. At the end of the process, I still have no access to the contents of the drive.
Is there something obvious that I'm doing wrong?
Thanks for your help.
Max
Initially, I could see the various OS folders but wasn't able to get into my neighbor's user folder. This made sense to me. I went into Properties and ran Check Disk more than once along with Optimize. It was late at night but I don't recall it finding any errors. The next morning, I tried booting the laptop and reached the blue screen with the various repair options. None of the non-destructive ones worked. I don't know how Windows was configured, i.e. whether it is or was possible to rollback to a given recovery point.
Since my neighbor uses a minimum of apps, my next thought was to backup just his user folder, reinstall Windows and then copy back his docs. Now I'm getting Access Denied when I try to view the contents of the drive. I've gone to the Security tab in Properties and tried to give myself permission per the attached screenshot.
Windows seems to be applying them to a zillion files including those in the User folder, however, it has thrown out around 40 error messages. I've posted a few examples. Only one was in the User folder. At the end of the process, I still have no access to the contents of the drive.
Is there something obvious that I'm doing wrong?
Thanks for your help.
Max
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