This morning I was using a Samsung S6 Active while on crutches. The phone slipped and fell on it's back, not only breaking the glass but completely disabling the screen. Other than that the phone still works, I was able to access with the interface in my truck.
I upgraded to the S7 Active this afternoon through my provider AT&T. They sent me home with both phones saying I needed to transfer the data that did not come through via Google. I already had SmartSwitch installed, and it will make contact with the broken phone, but in the phone itself there is a security feature that requires me to allow access by swiping the screen. Since the screen is completely black, there is no way for me to interact with it.
I called Samsung tech support and they say they have nothing, but that I might try contacting Google, AT&T, etc. Since I just left the AT&T store, that leaves Google, and I know that the data that did already transfer came from there, so...
Does anyone know how to bypass that security, or remove the phone's hard drive and connect directly?
I upgraded to the S7 Active this afternoon through my provider AT&T. They sent me home with both phones saying I needed to transfer the data that did not come through via Google. I already had SmartSwitch installed, and it will make contact with the broken phone, but in the phone itself there is a security feature that requires me to allow access by swiping the screen. Since the screen is completely black, there is no way for me to interact with it.
I called Samsung tech support and they say they have nothing, but that I might try contacting Google, AT&T, etc. Since I just left the AT&T store, that leaves Google, and I know that the data that did already transfer came from there, so...
Does anyone know how to bypass that security, or remove the phone's hard drive and connect directly?