Acer recovery error

[bbeckk]

I have acer 4720Z The computer went black. I put in the system disk, it told me put the recovery disk in and after a couple minutes up popped the box labeled Recovery32 Type mismatch. I have no idea what this means. Should I take it in. My computer is over a year old.

 

[mppaulette]

Did you ever solve this problem? We are having the same problem and are getting no help from Acer. Have purchased NEW Recovery disk and System disk and got the Recovery 32 Type Mismatch error. Any help would be greatly appreciated!

 

[baklogic]

If this had been a Toshiba, I would have said get the DMI download to re match the laptop- I don't know if Acer have a DMI patch- perhaps that is worth a try.

 

[baklogic]

Just had a thought, if you have changed your cd/dvd rom, this does happen, as the cd/dvd rom'd are often matched to the Laptop- if you upgrade the cd/dvd rom to different from original , I have had this problem, and solved it by getting an original cd/dvd rom to the Laptop.

 

[burosky]

I experienced the same problem on my Acer Aspire 4720Z. As usual, the Acer support folks were not much help. They just send you the instructions to recover your system. They don't tell you how to get past the type mismatch error. I think this error message has something to do with the OS partition (partition 2) being corrupted. The way I got past the type mismatch error was to boot up using a WinPE CD then format partition 2 using diskpart. Here is a link from MS on how to create a WinPE CD. http://support.microsoft.com/kb/303891
Here are the steps to use diskpart. Insert the WinPE CD in your CD drive. Change your BIOS setting to use CD/DVD as the first boot option. Save your changes and boot up. Once your machine boots up with WinPE, at the prompt, type diskpart then hit enter. Enter the following commands and hit enter after each command is typed: select disk 0, select partition 2, format fs=ntfs quick. When all done, type exit then hit enter. Insert your Acer disk formatter then reboot the machine. Follow the instructions to format partition 2. When done, insert your Acer System Disc then reboot. Follow the prompts to recover your system. You will need the Acer Recovery discs. Follow the prompts. You will see a progress screen. Hope this helps!