adding ram made my comp crash

[James]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

i just bought a new compaq sr1012nx comp and then purchased some memory from
online and when i tryed to use the comp it would crash, then i took out the
ram and my comp works again. i would like to know if i need to have the same
2 sticks of memory or can they be a different brand. both the sticks were
256mb pc2700 but from different manufacturers, did i get bad ram or was it
just not compatible with my comp.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

James;
What happens if you use the new RAM without the old?
That will tell you if the new RAM is OK.

If the new RAM seems OK, sometimes there are problems if the sticks
are not identical.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"james" <james@discussions.microsoft.com> wrote in message
news:3515057A-2FD3-4926-9245-4BA33FB63C8D@microsoft.com...
>i just bought a new compaq sr1012nx comp and then purchased some
>memory from
> online and when i tryed to use the comp it would crash, then i took
> out the
> ram and my comp works again. i would like to know if i need to have
> the same
> 2 sticks of memory or can they be a different brand. both the sticks
> were
> 256mb pc2700 but from different manufacturers, did i get bad ram or
> was it
> just not compatible with my comp.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Greetings --

It is absolutely essential that any new RAM module(s) be fully
compatible with both the motherboard and/or any other RAM module(s)
already in the system. Additionally, there are sometimes jumper
switches on older motherboards that need to be reset for new RAM
configurations. Consult your motherboard's manual or the
manufacturer's web site for specific instructions and compatibility
requirements.

If you cannot lay your hands upon the computer's manual and the
manufacturer doesn't provide a support web site, you can use these
utilities to help determine the correct type of RAM needed:

SiSoft's Sandra
http://www.sisoftware.co.uk/index.php?dir=&location=sware_dl&lang=en

Belarc Advisor
http://www.belarc.com/free_download.html

Unlimited Possibilities' AIDA32
http://forum.aumha.org/overflow/aida32.zip

Also, Crucial Memory's web site (www.crucial.com) has a database
to help to find the right RAM for your specific make and model
computer and/or motherboard.


Bruce Chambers
--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

You can have peace. Or you can have freedom. Don't ever count on
having both at once. - RAH


"james" <james@discussions.microsoft.com> wrote in message
news:3515057A-2FD3-4926-9245-4BA33FB63C8D@microsoft.com...
>i just bought a new compaq sr1012nx comp and then purchased some
>memory from
> online and when i tryed to use the comp it would crash, then i took
> out the
> ram and my comp works again. i would like to know if i need to have
> the same
> 2 sticks of memory or can they be a different brand. both the sticks
> were
> 256mb pc2700 but from different manufacturers, did i get bad ram or
> was it
> just not compatible with my comp.