[SOLVED] All the ports on motherboard are not working

[MIRZA_Adeel]

So my previous Mobo that came with Amd fx6300 stopped working for which I got a replacement which was a used motherbord. I did nothing but simply replaced the Mobo with the used one. So it's working fine now except the ports on the Mobo are not working. All the ports USB, audio and Ethernet are not working. When I plusg ps2 mouse and keyboard they works but not at the time of bootup to enter bios settings.

Ethernet LED lights up but it's not working. Even the USB is not listed in Device manager Win 7 64 bit.

Please let me know if someone faced the same and if yes then what can be the case ?

 

[Darkbreeze]

If the USB ports don't work even before the system boots into windows, in the pre-Windows and BIOS environment, then the board is simply faulty. There is nothing you can do to MAKE the USB or Ethernet ports work if they don't even work prior to booting windows.

Are you also saying that the board will not allow you to get into the BIOS using a PS2 keyboard?

Have you tried doing a hard reset of the BIOS first to reset any settings from the previous owner?

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes, press the power button on the case, continuously, for 30 seconds. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, IF the problem is related to a lack of video signal, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.

Trying a different monitor as well, if possible, is also a good idea if there is a lack of display. It happens.

 

[MIRZA_Adeel]

Thank you for your response. The keyboard and mouse works when connected via pS/2. I have even tried resetting the cmos but tat doesn't fix the problem. My hdd had the operation system from earlier mother board and without installing new os I just started using the other motherboard with that same OS. Do you think it might be the case with the drivers as the motherboard is a little different from the previous one ?

 

[Mtop]

Do the motherboards have the same part number and revision level? If the boards are not identical (chipsets, etc....) you should reinstall windows.

 

[Darkbreeze]

Do the USB ports work BEFORE Windows starts loading? In other words, if you connect a USB keyboard, to one of the USB 2.0 ports on the motherboard (The black ones), will it work to get you into the BIOS? If so, then it is likely a settings problem or a driver problem. If the USB ports do not work, at all, ever, even if you try DIFFERENT USB keyboards, and you might have to because there are a lot of newer USB keyboards that will not work initially on older motherboards until the BIOS has been loaded with the optimal or setup defaults, then it can't be anything really other than a motherboard issue.

Windows drivers cannot impact USB ports not working, if they are not working before Windows tries to load, which is AFTER the POST process.