[SOLVED] Amazon Smart Plug Help - 2.4GHz vs 5 GHz

[taytay423]

Amazon Smart Plug Help - 2.4GHz vs 5 GHz

Hi everyone,

I don't know much about this, so I am reaching out to all of you.

I got an Amazon Smart Plug for Christmas and it will only work when I have my wifi set to 2.4GHz. The problem is, my wifi is so slow on my phone and laptop when it is set to 2.4GHz and actually goes out a lot! Is there a way I can fix this? Can anyone help me?

Thanks for taking the time!
T

 

[dudeman509]

Your router should be capable of broadcasting a 2.4 AND 5 GHz network simultaneously.

I think our Echo Dot only works on 2.4 as well, as well as our Roomba. We have a separate network name setup for the 5 GHz network. You can do that in the router settings page, typically 192.168.1.1