Question AMD 7650m bluescreen

[patricck13]

HI,

2 months ago my graphic card AMD 7650M probbably die. When laptop try to switch between Intel and AMD GPU, it just show bluescreen and restart. I try uinstall graphic card, driver and install original driver from hp page, update windows. Nothing works.

My windows version won´t be supported soon. When i try install new version of Windows it stops on 45% and go to bluescrenn like when it switch graphics. So i cant update it.

Windows update is trying install AMD graphic card every day even when i disable updates in services.

Is there any solution to permanent disable AMD GPU and using my Intel GPU ? Disable it in bios or something like that so windows doesn´t detect or turn on AMD.

Thank you


PC: HP ProBook 4540s
Windows: 10 home 64x - 1803 ver.
CPU: i7 3632QM
GPU: - Intel HD Graphic 4000
- AMD Radeon HD 7650M
Bios: F.68 A 1

 

[V4SO_]

I could help you disabling it. Know that your graphics isn't dead. Okay,

Shut down your laptop and once upon a pressing a turn on button rapidly tap ESC button to get information menu. Then press F10 and you will be in bios. Go to device configuration and find Switchable Graphics option and untick it. Restart. Install DDU tool and boot in safe mode to completely remove amd leftovers. restart again. boot into safe mode and again using ddu tool remove intel gpu. make sure you have a new intel driver. restart and install a intel gpu driver. So you'll have normal intel options.

 

[V4SO_]

HI,

2 months ago my graphic card AMD 7650M probbably die. When laptop try to switch between Intel and AMD GPU, it just show bluescreen and restart. I try uinstall graphic card, driver and install original driver from hp page, update windows. Nothing works.

My windows version won´t be supported soon. When i try install new version of Windows it stops on 45% and go to bluescrenn like when it switch graphics. So i cant update it.

Windows update is trying install AMD graphic card every day even when i disable updates in services.

Is there any solution to permanent disable AMD GPU and using my Intel GPU ? Disable it in bios or something like that so windows doesn´t detect or turn on AMD.

Thank you


PC: HP ProBook 4540s
Windows: 10 home 64x - 1803 ver.
CPU: i7 3632QM
GPU: - Intel HD Graphic 4000
- AMD Radeon HD 7650M
Bios: F.68 A 1

I fixed my AMD graphics installing Windows 8 driver, but installing Windows 8 driver caused many problems. Anyway follow the instructions and you get it through.