AMD Driver Problem

[Ghorkz]

Hello when I try to update my ATI Mobility Radeon HD 5470 drivers, I go to AMD website and it tells me to download the "amd-catalyst-omega-14.12-with-dotnet45-win8.1-64bit" when I try to install it, the installation starts but Windows shutsdown and starts again, and keeps doing that like a cycle.

My laptop is a HP G62-b10sp, in HP website there are only recommended display drivers for Windows 7, I've tried those before but they didn't seem to work properly as when I tried to play CSGO I would get 10 fps when I used to get 60. I think that the drivers weren't properly installed and my laptop was using Intel Graphics as a solution.

I have now updated to Windows 8.1 but the problem is the same, after reading other threads I tried completely uninstalling the drivers and use Driver Sweeper after to get rid of the old ones, but now when I open Device Manager in the Graphic Cards it says:

- Intel (R) HD Graphics
- Microsoft Basic Graphic Card

My operating system is 64 bits.

 

[yatys93]

have you tried the AMD driver auto detect tool?

http://support.amd.com/en-us/download/auto-detect-tool

 

[Ghorkz]

I have tried it and it installs the same Driver and when finished it tells me to restart, when I do the problem comes back..

Anyway, thanks for the quick reply

 

[yatys93]

I have tried it and it installs the same Driver and when finished it tells me to restart, when I do the problem comes back..

Anyway, thanks for the quick reply

Are you on a 32bit to a 64bit system?

Edit never mind 😛

 

[yatys93]

this is the last thing I can find

https://driverscollection.com/?H=Mobility%20Radeon%20HD%205470&By=ATI&SS=Windows%208.1%2064-bit

seems to be the right file

 

[Ghorkz]

this is the last thing I can find

https://driverscollection.com/?H=Mobility%20Radeon%20HD%205470&By=ATI&SS=Windows%208.1%2064-bit

seems to be the right file

Thanks for the reply once again but I've been over this issue for a week now, I already tried those, I am now trying a fresh install after using Driver Sweeper and I'm going to try to install only the display drivers, that seemed to fix it for some users.

Again, thank you for the replies

Edit- I'm going to try it using those drivers, hope it works

 

[Ghorkz]

After a fresh Windows 7 install I had to manually download my Display Drivers, so I went to HP Support and searched for the recommended drivers for my computer, I'm able to install and run the Intel ones perfectly, but when I install the ATI ones it asks me to restart and then boots to a black screen after Windows logo, although, I'm still able to hear the Windows sound but no image..