AMD FX-8350 CPU Scoring 5.9 on WEI (Windows Experience Index)

[random424232]

Greetings, people!

I upgraded my friend's PC with a Gigabyte GA-970A-DS3P motherboard and an AMD FX-8350 CPU. We loaded up Windows 7 Home Premium 64-bit and installed the drivers and latest updates. We ran the WEI assessment and the CPU scored 5.9! He tries playing games and they don't perform well at all. All of the other components scored good scores, except the CPU!

Can anyone explain what's happening here! We've tried reinstalling the OS, installing hotfixes related to this issue and still no luck! Any help would be appreciated!

 

[random424232]

Did the OP ever fix their problem? Likely due to a bad motherboard. I wouldn't use anything lower than the Asus R2.0 970 chipset. Supposedly the new MSI 970 chipset Gamer series is good, or that one Gigabyte mobo with an 8+2 powerphase and 970 chipset.

Thanks a lot for asking and my apologies for never responding to any of the kind members who contributed to this post! TomsHardware USED to send me emails whenever someone replied to a topic of mine, but I guess that's no longer the case. And I'm a pretty busy person, so things like this don't cross my mind often.

Anyway, it's been a while so I'll need to regress back to what was going on. If I remember correctly, we ended up returning the motherboard and ordered an Asus board and that time, it wouldn't work it all. It turned on for a split second and shut off. I've had experience with this kind of behavior before and the last time this happened to me, it turned out the CPU was actually bad and was shorting out motherboard components.

Without taking another chance and ruining another good board, I returned the CPU and they sent me a replacement for both the board and the CPU and everything worked just fine after that. I should also note that I remember the voltages were significantly lower than mine (I also have an FX-8350) so that may have also indicated an issue with the voltage regulators on one of the previous boards. It's really hard to say.

So to anyone else that's having trouble like this, my advice to you is to return the board AND the CPU and get new parts. It's not worth your time to keep swapping parts and damaging them when it's still under warranty. Hopefully this helped. And apologies for the late response and the revival of an old thread. I believe it's okay in this case since the FX-8350 is still being sold on Newegg and others may still come across the same issue.

 

[Novuake]

What exact motherboard did you get?

 

[random424232]

What exact motherboard did you get?

It's an Asus M5A97 R2.0. http://www.newegg.com/Product/Product.aspx?Item=N82E16813131873

 

[Novuake]

Very good motherboard.