drivinfast247
Illustrious
Sapphire said they don't have the cooler and its AMDs problem because it's their design. They directed me to purchase other AIB designs by Sapphire. AMD website tells me to visit the manufacturer(Sapphire) for warranty work. I knew going into this the odds were against me, but I tried anyway. Still have the waterblock on pre-order, though.I am very sorry for you. You got unlucky. The day before I received the card I read that the problem was more serious than we initially though and I got really worried for 24 hours. It was so a big relief when I ran the first benchmark and saw that the junction temp was good (and as I wrote, it got even better with a slight fan speed adjustment). I hope Sapphire will help you out.
BTW; I'm curious as to what your temps are, both GPU and Junction(hotspot)?