I understand the need for Dell to push out newer and superior products, but where is the support for your legacy products? I have a Dell Inspiron 6400/E1505 laptop running Windows XP. It did everything I ever needed it to do (finances mostly), but there was no official support for Windows 7 (or any OS beyond that). So when Microsoft ended support for Windows XP, I either needed to accept the security risk or discard my (fully functional) system.
That system and what I would use it for, could easily run Windows 10, but now, it sits in a drawer, gathering dust, because there is no official support from Dell. You know. I get it. Support teams for all of your legacy products would probably run into the billions of dollars, but fewer products vs. better support would likely retain more loyal customers.
So aside from the obvious "Too many platforms to support" response, why does Dell (and pretty much every laptop manufacturer) abandon those of us who purchase your products?
-Wolf sends