Anything that uses sound chrashes.

[Medic Spy]

Hey everyone,
Lately I've been experiencing some sound problems. Anything that uses sound such as YouTube, video player, games and even window notifications don't respond and crash (And weirdly enough manage audio devices crashes when I open it).

I think I have narrowed it down to the high definition audio device controller because when I uninstall it and restart my computer the sound is working correctly, however a few days later the problem comes back.

Its a minor problem but its becoming annoying.
Any ideas on how to permanently fix it?

 

[viveknayyar007]

Hello Medic Spy

Looks like the most updated audio driver is causing the trouble. You can try rolling back the audio driver to its previous version and then Disabling Automatic Driver Updates.

Feel free to report back for any further assistance.

Cheers!!

 

[Medic Spy]

Thanks for the reply,
I guess I removed all previous versions of the driver when I uninstalled the device because the option to roll back is disabled.
I just installed the old drivers from a disk that came with my motherboard and disabled automatic driver updates.
Since the problem re-occurs every 2 - 3 days I'll leave it for a week and if the problem doesn't appear I'd say its fixed.
Ill let you know.

 

[Medic Spy]

Unfortunately the problem came back.
It lasted for 4 days before coming back and then re-appeared again after 2 days.
I have no idea what's causing it.

 

[viveknayyar007]

Unfortunately the problem came back.
It lasted for 4 days before coming back and then re-appeared again after 2 days.
I have no idea what's causing it.

Hello again Medic Spy

Can you please double-check if the Automatic Driver Updates got enabled automatically somehow, or if Windows installed any updates recently?

Cheers!!

 

[Medic Spy]

Auto updates is definitely turned off.
Windows did install updates recently but nothing seems out of the ordinary.
Maybe I'll re-install windows.

 

[viveknayyar007]

Auto updates is definitely turned off.
Windows did install updates recently but nothing seems out of the ordinary.
Maybe I'll re-install windows.

Hello again

If I were you, I would try uninstalling the most recent Windows Updates first before re-installing Windows from the scratch.

Cheers!!

 

[Medic Spy]

I will uninstall updates around the same time the problem first occurred (mid May - Jun) and then give that a week.
If it does reappear I'll re-install windows again, might be a while before I give an update.

Thanks for the help.