Aorus x470 Gaming 5 not powering on

Dec 2, 2018
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Build:

Aorus Gaming 5 x470
EVGA gtx 1080 FTW
AMD ryzen 2700x
Corsair Vengeance LED 2400 16gb

I built my PC back in May and hadn’t had any problems until today. I powered on and everything came on except the LEDs on the motherboard and there’s no output to my monitors. I’ve moved my RAM and unplugged/replugged in the mobo cables into the PSU and haven’t had any luck. I noticed when replugging in the mobo cables that the LEDs will turn on for half a second before turning back off and staying off. Not sure what else to do from here. Any advice is appreciated, thanks in advance!
 
Solution
Something probably just wasn't seated fully or sitting quite right. It's not that unusual for something to simply go away after fiddling with various connections and reseating the memory or CPU cooler. Sometimes the CPU cooler can get too tight on one side or one corner, and tweak the CPU to where it acts like it has a bent pin, causing a short or a disconnect of a necessary circuit. Lots of maybes, but as long as it's running right I wouldn't worry about it unless it does it again.
Ok, so lets address a few things first. If you "moved your RAM", lets put that back where it belongs. If you have two 8GB modules they should be in the A2 and B2 slots, only, no other slots or configuration.

If the system will not run properly with the memory in the A2 and B2 slots, but DOES run with them installed in any other slots, then there is a problem with either the memory or the motherboard. If it made no difference when you moved the RAM then move them back to the A2 and B2 slots where they belong or else you may not even know when you correct the main problem.

If you use only a single memory module for troubleshooting, it should be in the A2 slot. The A2 slot is the second one over from the CPU. The B2 slot is the fourth one, furthest away from the CPU.

If the problem is not in fact memory related, and I'm guessing that so far at least there isn't much to indicate that it IS, then I'd run through everything in the spoiler box below.

For basic troubleshooting on systems that stick or won't POST, but were working fine previously, or after adding new hardware, I recommend doing the following.

First, check everything as indicated here:


One thing that novice users, and sometimes veterans, make the mistake of doing is accidentally plugging their display cable into the motherboard video output instead of the graphics card. Make sure you didn't do that. Also, make sure the 6 or 8 pin power connectors from the power supply are plugged into your graphics card if you have a model that requires them.

If that turns up nothing then move on to the following and in cases where it may be redundant based on the steps at the previous link, I'd just check again anyhow. It's easy to miss something the first time around.

First, double check the population of your memory modules. Practically ALL motherboards from the last five to seven years use the same population rules.

If you have one module, it should be installed in the A2 slot, which is the second slot away from the CPU socket.

If you have two memory modules installed, they should be in the A2 and B2 slots, which are the 2nd and 4th slots away from the CPU socket.

If you have three or more modules installed, and it is only a four slot motherboard, I don't imagine it makes a lot of difference where the 3rd module is installed although I would probably recommend installing it in the B1 slot for the sake of keeping the clearance for your CPU cooler heatsink and fan.

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Always double check the population rules, especially if you have more than four memory slots, just in case. The population rules can always be found in the manual for your motherboard and YES, it does matter where they are installed. With only one or two modules installed if they are not in the correct slots it can result in anything from not being able to get them to run correctly at their XMP/AMP/DOCP profile settings, to not working at all, or anything in between.

If your motherboard specifies A2 and B2, as most all motherboards do, and you cannot get the memory to work correctly or at all in those slots but are 100% certain that there are no problems with your memory modules, then you have a motherboard issue.

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for five minutes. During that five minutes, press the power button for 30 seconds. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

If the system will not POST after resetting the CMOS, then there is a hardware problem of some kind.

At that point I would again power off, remove all memory except one module, installed in the A2 slot for most modern motherboards, or whatever slot your motherboard user manual specifies for single module population according to it's stated population rules. This matters. Boards MAY run with memory in various slots, but there ARE specific memory slots that are intended to be used with one, two, three, four or more modules installed and the manual will outline which of them should be used based on how many modules you are using.

If you have integrated graphics either on the motherboard itself, or through the motherboard using the CPU integrated graphics, then I'd connect your monitor cable to one of the motherboard video outputs and completely remove the graphics card from the system.

Now remove the CMOS battery again for another five minutes, then put it back again and once again try to POST. If you still get no love, try again using a different memory module.

If you do NOT have integrated graphics to use while troubleshooting, then you can either move along to other steps or try a different graphics card if you have one, or can borrow one.

If you still fail to get the system to POST then I'd recommend you pull the CPU cooler and remove the CPU to check for bent pins or an improperly installed CPU. For AMD systems the pins are usually on the CPU. For Intel platforms the pins are on the motherboard. You may need magnification of some kind to see whether any of the pins look bent, out of place or just "wrong" compared to the pattern of the rest of the pins. A cheap magnifying glass or high powered reading glasses should suffice if you have old eyes like me.

If the CPU and motherboard both look fine, then clean all the thermal paste off the top of the CPU and bottom of the CPU cooler heatsink using isopropyl alcohol and a lint free microfiber cleaning cloth, coffee filter or other lint free cloth. Apply fresh TIM (Thermal interface material aka thermal paste) according to your preferred method or the CPU cooler instructions and reinstall the CPU and CPU cooler.

Now it would be advisable to unplug all connected drives, reset the CMOS, again, and try again to POST or enter the BIOS. If you still cannot get the sytem to POST then you probably need to remove everything from the case and bench test the system according to the steps found here:


If your system is failing to display signs of power or other random power related issues, it would be advisable to purchase or borrow a DVOM (Digital volt ohm meter) or analog multimeter and do some basic power testing of the PSU to determine if there is a power delivery issue as follows:


If you still haven't found any indication of what the problem is, a few last resort measures would be to make sure the PSU is plugged directly into the wall and is NOT using any kind of UPS, power strip or extension cord.

Verify that the CPU cooler IS connected to the CPU_FAN header, as some systems will not even power up if there is no RPM signal from the CPU fan.

Anything beyond these basics is going to require some further conversation and possibly the replacement of your motherboard or CPU, as if everything listed above has checked out, there isn't much left it could be aside from one of those two things.

Off the top of my head I'm leaning heavily towards a motherboard issue, especially since the PSU seems to test ok, but it's probably worth pulling the CPU to make sure there are no bent pins even though it has been running normally for a while now. It happens. Like with this guy just yesterday.

http://www.tomshardware.com/answers/id-3833100/cleared-cmos-display.html
 
Dec 2, 2018
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Sorry for the delay I will continue troubleshooting once I get off of work tonight. When I moved my RAM I had them in A1/B1 but moved them over to A2/B2 with no change. I’ll pull off the CPU and run through that list tonight.
 
Dec 2, 2018
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I pulled the CPU, cooler, and RAM just to check for bent pins, there weren’t any. After putting everything back in place I tried powering it up and it came back online and is working. Not sure what changed but even after rebooting its coming back on. Is there anything else I should check? Thank you for all your help I appreciate it.
 
Something probably just wasn't seated fully or sitting quite right. It's not that unusual for something to simply go away after fiddling with various connections and reseating the memory or CPU cooler. Sometimes the CPU cooler can get too tight on one side or one corner, and tweak the CPU to where it acts like it has a bent pin, causing a short or a disconnect of a necessary circuit. Lots of maybes, but as long as it's running right I wouldn't worry about it unless it does it again.
 
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