[SOLVED] Arctis 7 - Disconnecting every three seconds

hugo9909

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Mar 8, 2015
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Hello everyone!
I think I found the right place to ask the question, and I did search for previous threads but it's not the same as other threads.

I keep getting my headset (Arctis 7, brand new this christmas) disconnected, about every three seconds. Works fine on my laptop though, for some reason I cannot figure out.
I'll provide some logs in a RAR file if someone feels like they want to have some extensive reading. Any tips is appreciated.

Already done: Resetted (inside earcups), reinstalled software, tried on other computer (did work there)

LOGS: https://filebin.net/kvmgu636x1ikq2k8
 
Solution
If you're using the same wireless transmitter/puck on the laptop and your desktop, you might want to see if reinstalling your chipset/USB drivers on your desktop motherboard changes your experience. Also, which version of Windows 10 are you currently on?

Lutfij

Titan
Moderator
If you're using the same wireless transmitter/puck on the laptop and your desktop, you might want to see if reinstalling your chipset/USB drivers on your desktop motherboard changes your experience. Also, which version of Windows 10 are you currently on?
 
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Solution

hugo9909

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Mar 8, 2015
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4,530
I'm currently using Windows 8.1 Pro. I'm thinking the same, but I don't know how to reinstall the USB-drivers. After logical thinking, I've come to conclusion that the only part that is different, is the USB-port.