ARRIS TM502G: no connections need help

[DroneDroneDrone]

Hi. On a phone right now because I can't connect to internet. So what happened is I was watching a stream and then it just stopped. I looked at my modem and saw all the LEDs were off except Power which is constantly on and DS which is constantly blinking. I tried powering off my router, wait a bit then replug which usually does the trick but it didn't. So I googled it a and tried other "solutions" such as pressing the reset button on my modem. I also disconnected the power source and removed the battery but that didn't work as well. I've also tried directly connecting my computer to the modem so it's probably the modem not the router. It's been about an hour now and I'm out of solutions to try. You think you guys could help me? My modem is in the title and my internet provider is comcast. As stated all LEDs are off except ds and power so phone line is not working along with internet and whatever the other things are.

 

[DroneDroneDrone]

OK so it randomly connected again right around 5:00 Pacific. Would still like to know why this is happening though as it seems to happen at random moments, and also how to prevent it.