Discussion ASRock B650E Taichi - SATA Ports suddenly not working in BIOS

[Gazil]

After about 6 months with my ASRock B650E Taichi working perfectly fine, I now have an issue where the SATA Ports: A1 and A2 (top) are no longer working, A1 was never used.

From the Manual:

This was my original and current config:

SATA3 Port	Device	Status
A1	No Device	N/A
A2	CT1000MX500SSD1	❌ Doesn't show up in the BIOS
A3	WD30EZRZ	✔️ Working
A4	WD10EZEX	✔️ Working

I tested the SSD in another PC (it's working) and also moved the 2 WD HDDs to ports A1 and A2 (top):

SATA3 Port	Device	Status
A1	WD30EZRZ	❌ Doesn't show up in the BIOS
A2	WD10EZEX	❌ Doesn't show up in the BIOS
A3	CT1000MX500SSD1	✔️ Working
A4	No Device	N/A

I think this confirms that there is some issue with Ports A1 and A2 or with the SATA Controller(?)

Things I've tried, before and after I got to the conclusion above:

• Checked the SSD Firmware, but it was already up-to-date
• I replaced the SATA/PSU cables
• Used the Clear CMOS button + Load default settings (BIOS)
• Installed Asmedia ASM-1x6x Sata 6G controller Drivers Version 3.3.5.0 WHQL

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Also, I was looking at the ASRock B650E Taichi - Manual, and on page 11, they have this Block Diagram where they show 2x ASM1061 (SATA Controllers):

But checking my Device Manager, I see these 2x SATA Controllers:

1. PCI\VEN_1B21&DEV_0612&SUBSYS_06131849&REV_02​

1B21 - ASMedia Technology Inc.
0612 - ASM1062 Serial ATA Controller
https://www.devicekb.com/hardware/pci-vendors/ven_1b21-dev_0612

2. PCI\VEN_1022&DEV_43F6&SUBSYS_10621B21&REV_01​

1022 - Advanced Micro Devices Inc [AMD]
43F6 - 600 Series Chipset SATA Controller
https://www.devicekb.com/hardware/pci-vendors/ven_1022-dev_43f6

Now, I'm back to my original config with my 2x WD HDDs on ports A3 and A4 (bottom)
They are working fine, but I can see in the Device Manager that the ASMedia Controller is the parent of both HDDs:

Question: Based on the Block Diagram, wasn't I supposed to be seeing 2x SATA controllers from ASMedia in the Device Manager?

Any suggestions/advice ?

OS: Windows 11 Pro (Version 10.0.22631 Build 22631)
MOBO: ASRock B650E Taichi (I'm on the latest BIOS version 3.02)
CPU: AMD Ryzen 7 7800X3D
PSU: Corsair RM1200x SHIFT 80 PLUS Gold
Main Storage: NVMe 1TB (Windows)
...


Thanks!

 

[Lutfij]

Welcome to the forums, newcomer!

ASRock B650E Taichi

Supports AMD Ryzen™ 9000, 8000 and 7000 Series Processors; 24+2+1 Phase Power Design, SPS for Vcore+GT; 4 x DDR5 DIMMs, Supports Dual Channel, up to 7600+ (OC); 1 PCIe 5.0 x16, 1 PCIe 4.0 x16; Graphics Output Options: 1 USB4 Type-C, 1 HDMI; Realtek ALC4082 5.1 CH HD Audio Codec,, ESS SABRE9218...

www.asrock.com

That board has 4x SATA ports wired to the ASMedia ASM1061 per the motherboard's specifications page.

Ports: A1 and A2 (top) are no longer working, A1 was never used.
This would indicate either the BIOS is corrupt or your board's wiring/traces degrading or that the ports were a failure. In general the board is your faut, if you've ruled out the drives work on other platforms without a hitch.

Installed Asmedia ASM-1x6x Sata 6G controller Drivers Version 3.3.5.0 WHQL
Out of curiosity, why are you sourcing drivers from that site? What does your generic drivers installed by Windows update show you on Device Manager?

 

[Gazil]

Installed Asmedia ASM-1x6x Sata 6G controller Drivers Version 3.3.5.0 WHQL
Out of curiosity, why are you sourcing drivers from that site? What does your generic drivers installed by Windows update show you on Device Manager?

That was just a test, someone else mentioned that they had a similar issue with the Taichi Lite and fixed by installing those drivers. At first when I rebooted I thought this had fixed the issue, I tested a few times by rebooting/shutting down, but it was just a fluke, eventually it disappeared again, this happened a few days earlier without these drivers too.

I end up uninstalling it, I'm currently using the default drivers, that's what you see on that last image/ tests on my first post.

If I run in PowerShell:

"Win32_IDEController", "Win32_SCSIController" | ForEach-Object { Get-CimInstance -className $_ -Property * }

This is what I got, I removed the empty properties to make it easier to read:

Caption                 Standard SATA AHCI Controller
Description             Standard SATA AHCI Controller
Name                    Standard SATA AHCI Controller
Status                  OK
CreationClassName       Win32_IDEController
DeviceID                PCI\VEN_1022&DEV_43F6&SUBSYS_10621B21&REV_01\6&3AE87E62&0&00680011
PNPDeviceID             PCI\VEN_1022&DEV_43F6&SUBSYS_10621B21&REV_01\6&3AE87E62&0&00680011
SystemCreationClassName Win32_ComputerSystem
SystemName              redacted
ProtocolSupported       37
Manufacturer            Standard SATA AHCI Controller
CimClass                root/cimv2:Win32_IDEController
CimInstanceProperties   {Caption, Description, InstallDate, Name…}
CimSystemProperties     Microsoft.Management.Infrastructure.CimSystemProperties


Caption                 Standard SATA AHCI Controller
Description             Standard SATA AHCI Controller
Name                    Standard SATA AHCI Controller
Status                  OK
CreationClassName       Win32_IDEController
DeviceID                PCI\VEN_1B21&DEV_0612&SUBSYS_06131849&REV_02\6&773168E&0&00380011
PNPDeviceID             PCI\VEN_1B21&DEV_0612&SUBSYS_06131849&REV_02\6&773168E&0&00380011
SystemCreationClassName Win32_ComputerSystem
SystemName              redacted
ProtocolSupported       37
Manufacturer            Standard SATA AHCI Controller
CimClass                root/cimv2:Win32_IDEController
CimInstanceProperties   {Caption, Description, InstallDate, Name…}
CimSystemProperties     Microsoft.Management.Infrastructure.CimSystemProperties


Caption                 Microsoft Storage Spaces Controller
Description             Microsoft Storage Spaces Controller
Name                    Microsoft Storage Spaces Controller
Status                  OK
Availability            3
CreationClassName       Win32_SCSIController
DeviceID                ROOT\SPACEPORT\0000
PNPDeviceID             ROOT\SPACEPORT\0000
StatusInfo              3
SystemCreationClassName Win32_ComputerSystem
SystemName              redacted
ProtocolSupported       2
DriverName              spaceport
Manufacturer            Microsoft
CimClass                root/cimv2:Win32_SCSIController
CimInstanceProperties   {Caption, Description, InstallDate, Name…}
CimSystemProperties     Microsoft.Management.Infrastructure.CimSystemProperties


Caption                 Standard NVM Express Controller
Description             Standard NVM Express Controller
Name                    Standard NVM Express Controller
Status                  OK
Availability            3
CreationClassName       Win32_SCSIController
DeviceID                PCI\VEN_15B7&DEV_5017&SUBSYS_501715B7&REV_01\4&333C8B5&0&0012
PNPDeviceID             PCI\VEN_15B7&DEV_5017&SUBSYS_501715B7&REV_01\4&333C8B5&0&0012
StatusInfo              3
SystemCreationClassName Win32_ComputerSystem
SystemName              redacted
ProtocolSupported       2
DriverName              stornvme
Manufacturer            Standard NVM Express Controller
CimClass                root/cimv2:Win32_SCSIController
CimInstanceProperties   {Caption, Description, InstallDate, Name…}
CimSystemProperties     Microsoft.Management.Infrastructure.CimSystemProperties

It's all default, in the sense that if I open the Device Manager, uninstall and remove the driver (when given the option), then reboot, they get reinstalled again by Windows.
I'm including Win32_SCSIController (Storage Controllers) because when I had that other 3.3.5.0 driver installed, the VEN_1B21&DEV_0612 device got moved from 'IDE ATA/ATAPI controllers' to the 'Storage Controllers'.
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When I first noticed that my SSD was missing, I actually updated the BIOS (from 2.03 to 3.02)
Could it still be a Corruption issue even if it successfully updated?

I'm currently using the 2 HDDs on A3 and A4, so yeah all my storage devices are fine as long as they are not connected to A1 and A2.
That's the one thing I'm 100% sure about.

That board has 4x SATA ports wired to the ASMedia ASM1061 per the motherboard's specifications page.

I saw the ASM1061 on page 4 of the manual, but got confused when the Block Diagram had 2x blocks marked with ASM1061, I was assuming it would have only one ASM1061 block instead.

At this point, I think this is probably the answer:

...your board's wiring/traces degrading or that the ports were a failure...

Is there anything else I should try/test?

Thank you for taking the time to post here.