News ASRock issues BIOS update to address Ryzen 9 9800X3D failures, warns of 'misinformation' about failures

[Admin]

ASRock responds to claims that AMD Ryzen 7 9800X3D CPUs are failing, which the manufacturer claims were caused by memory compatibility issues. A beta BIOS update has been issued to address the problem.

ASRock issues BIOS update to address Ryzen 9 9800X3D failures, warns of 'misinformation' about failures : Read more

 

[bolweval]

Remember when computer hardware companies used to do in-house beta testing?

 

[txfeinbergs]

Remember when computer hardware companies used to do in-house beta testing?

The problem is that things are so complex now and power hungry that we are pushing the bounds of what a consumer PC can handle (seriously 1000 watt power supplies required now). Honestly, if you get a good solid PC, stick with it as long as you can since you might end up with a really fast dud instead.

 

[derekullo]

The problem is that things are so complex now and power hungry that we are pushing the bounds of what a consumer PC can handle (seriously 1000 watt power supplies required now). Honestly, if you get a good solid PC, stick with it as long as you can since you might end up with a really fast dud instead.

I'd actually say the opposite.
Upgrade every 6-8 years.
Eventually every part will fail.
I'd rather do a planned replacement rather than have an "O Crap boot device not found" moment.

Data backups are important, but a failed hard drive/ssd still leaves you with a hopefully full backup on an external drive and a computer that won't boot.

This also lets you keep your old computer as a functional backup computer in case something happens to the new one.

 

[Alex/AT]

If "dead CPU" boots with older BIOS, it's not "dead CPU". So ASROCK may be right, we'll see.

 

[rambo919]

I'd actually say the opposite.

You would be surprised how long hardware can last if you don't cheap out, take care of it and don't overclock it.

The only internal hardware that have ever actually failed me is storage, PSU's and cheap motherboards. Never ever give in and get a cheap motherboard they ALWAYS give problems eventually.

 

[rambo919]

Memory issues are actually much more common it seems to me than they used to be..... unless I am forgetting due to past trauma or something you never needed to do a RAM-shuffle to get to the mobo properly recognizing it.

In the IDE days there was the HDD-shuffle though, damn that was annoying.

 

[Loadedaxe]

You would be surprised how long hardware can last if you don't cheap out, take care of it and don't overclock it.

The only internal hardware that have ever actually failed me is storage, PSU's and cheap motherboards. Never ever give in and get a cheap motherboard they ALWAYS give problems eventually.

and Power Supply (never cheap on PSU or MB)
I agree, if you do your research when you buy your parts, your PC can and will last a long time. I still have my old 6700k system from 2015, still works and boots with Windows 11 just fine. Its a second PC for my grandkids to play on while they visit.

On topic, anecdotal yes, but I used Asrock once, never will again.

 

[rambo919]

and Power Supply

In theory yes but I have never been able to afford anything other than noname PSU's so I really won't be able to tell you the difference personally.... and because I never had top of the line GPU's or CPU's it's never been an issue. But then also it helps to overbuy. With my 700W current PSU I never draw more from the socket than 300W.... which I only found out when I got a killawatt to test it myself.

 

[rambo919]

On topic, anecdotal yes, but I used Asrock once, never will again.

My first experience with Asrock was when I recently got one for a family member (5700X3D), the only complaint is the arrow on the socket was so tiny I had to doublecheck with the manual to make sure I actually was seating the CPU correctly. Not really a common brand in my country until recently but the other boards available at the price point was terrible.

 

[Loadedaxe]

In theory yes but I have never been able to afford anything other than noname PSU's so I really won't be able to tell you the difference personally.... and because I never had top of the line GPU's or CPU's it's never been an issue. But then also it helps to overbuy. With my 700W current PSU I never draw more from the socket than 300W.... which I only found out when I got a killawatt to test it myself.

Yep, me too. Mine at the wall never pulls more than 390W under load, and PSUs work best at 40-50% load.

 

[mitch074]

and Power Supply (never cheap on PSU or MB)
I agree, if you do your research when you buy your parts, your PC can and will last a long time. I still have my old 6700k system from 2015, still works and boots with Windows 11 just fine. Its a second PC for my grandkids to play on while they visit.

On topic, anecdotal yes, but I used Asrock once, never will again.

I've used a bunch (and I mean, more than a couple dozen) Asrock parts, mostly motherboards, mainly their B450(M)-Pro4 - one has failed.
One.
Their stuff is not eye-catching, it's cheap - but it's rock solid.
The way Gigabyte used to be, a long time ago.
Now, they wouldn't be the first, nor the last, that had a bug in their firmware : I've been hit by some in Gigabyte, MSI, Asus, Lenovo, HP, Dell, Abit, Shuttle etc. hardware : I now classify a hardware maker on their hardware quality first, support policy second (and a close one) because there's ALWAYS something that will crap out.

 

[SkyBill40]

My first experience with Asrock was when I recently got one for a family member (5700X3D), the only complaint is the arrow on the socket was so tiny I had to doublecheck with the manual to make sure I actually was seating the CPU correctly. Not really a common brand in my country until recently but the other boards available at the price point was terrible.

I run an ASRock Taichi with my 5800X and haven't had any issues. The only annoyance is that I cannot get my four slots of RAM to run at rated speed, but that's probably a QVL issue since I didn't get sticks on their supported list. Outside of that, everything is perfectly fine.

First time using one of their boards and probably the last seeing I prefer MSI but they were out of stock on what I wanted when assembling my build.