Recently, I purchased an iBUYPOWER PC for my wife from NewEgg. http://www.newegg.com/Product/Product.aspx?Item=N82E16883227605
Great computer, and it was good for the price. However we're having an issue. Currently, if you turn on the computer after it's been off for a few hours and the monitor is plugged into the PCI-E card, the display doesn't turn on. If I unplug the cord from the PCI-E card and move it to the onboard video card, I can see the screen display and the desktop. Strange right?
I check the device manager, and it says that I don't have a PCI-E card installed. Also checked dxdiag to be sure and it doesn't show there either. The fans are still going on the PCI-E card, but it wasn't being used.
So I turn off the computer and restart it. The video isn't displaying when I have the monitor plugged into the onboard video..so I switch it back to the PCI-E card, and it's working!
I checked the BIOS as well, and it's already setup to use the primary PCI-E slot instead of the onboard video. I also updated the BIOS just to make sure I was up to date. (Why not?)
I've removed the card and reseated it and that didn't fix it.
I'm unsure where I should go from here.
Thank you
Great computer, and it was good for the price. However we're having an issue. Currently, if you turn on the computer after it's been off for a few hours and the monitor is plugged into the PCI-E card, the display doesn't turn on. If I unplug the cord from the PCI-E card and move it to the onboard video card, I can see the screen display and the desktop. Strange right?
I check the device manager, and it says that I don't have a PCI-E card installed. Also checked dxdiag to be sure and it doesn't show there either. The fans are still going on the PCI-E card, but it wasn't being used.
So I turn off the computer and restart it. The video isn't displaying when I have the monitor plugged into the onboard video..so I switch it back to the PCI-E card, and it's working!
I checked the BIOS as well, and it's already setup to use the primary PCI-E slot instead of the onboard video. I also updated the BIOS just to make sure I was up to date. (Why not?)
I've removed the card and reseated it and that didn't fix it.
I'm unsure where I should go from here.
Thank you