Question asrock x370 killer sli/ac recognizing 970 evo plus in bios, but unable to initialize in disk management

[uggqq]

This seems like a doozy, so thanks for the help in advance.
Board: asrock x370 killer sli/ac - bios updated from 3.10 - 3.50 - 5.10
CPU: ryzen 5 1600
SSD: 970 evo plus - connected into "ultra" m.2 slot
Windows 10
This drive does not pop up when I go into disk management so I am unable to format. Not seen in file explorer. However bios detects the drive under M2_1 pcie. Windows app of managing storage spaces also detects this drive, as well as when I look to optimize my drives, however I am unable to do anything with it.
I have updated the bios to 5.10, ran samsung nvme driver, and uninstalled ide ata controllers.
I'm out of ideas, any suggestions?

 

[kerberos_20]

in devicemanager under storage controllers is there nvme controller present?

 

[uggqq]

in devicemanager under storage controllers is there nvme controller present?

windows put the drive as a storage pool. when i deleted that it showed as a drive under disk management! thanks for looking