ASRock Z97 Extreme4 On/Off Buttons

[Jared1027]

Hello Tom's Hardware community,

I recently purchased an ASRock Z97 Extreme4 motherboard and noticed a couple buttons on it that I'm unfamiliar with (I'm no expert with motherboards to begin with either).

Any ideas what these Power and Reset buttons do?

Here is a link to the motherboard's page on the company website:
ASRock Z97 Extreme4

As a side note, I purchased all brand new parts to build a custom PC and after putting everything together, the system won't boot up. I've tried a few different troubleshooting methods and still no luck. I'm worried that the motherboard may be DOA although I'm hoping that understanding these Power and Reset buttons could be a solution.

Thanks!
- Jared

 

[alexoiu]

Hi, the buttons on the motherboard have similar roles to those on a PC case.
Can you detail the components?

 

[Jared1027]

@alexoiu: Sorry, I'm not sure what you're asking for (my knowledge in this field is rather vague as I'm still learning)

I have a Rosewill Challenger Mid Tower case.

 

[ThatVietGuy]

Manuals, read them (page 26) - ftp://66.226.78.21/manual/Z97%20Extreme4.pdf

Those buttons do exactly what they're labeled as - if your system needs to be shut down or reset quickly, you press those buttons.

As for not booting properly, read this - http://www.tomshardware.com/forum/261145-31-perform-steps-posting-post-boot-video-problems

Do those steps and then come back if you've done all of them and you still can't boot.

And when he says post your specs he means post ALL the components you're using for your computer.

 

[Jared1027]

@ThatVietGuy: Thank you for the clarification. Sadly, I've gone through that article by shortstuff_mt and am still stuck.

As for my components:
Motherboard: ASRock Z97 Extreme4 LGA 1150 (HDMI Sata 6Gb/s)
CPU: Intel Core i5-4960K Quad-Core 3.5GHz (LGA 1150)
GPU: ZOTAC GeForce GTX 970 4GB 256-Bit DDR5 (SLI and G-SYNC Support)
RAM: 8Gb DDR3 1866 (2x4Gb)
SSD: 120Gb SATA III
HHD: 2TB 64Mb Cache 6.0Gb/s
Power: Antec 850W
Case: Rosewill Challenger, Mid Tower (3 fans)
Optical Drive: Asus 24X DVD Burner
Network Card: Rosewill Dual-Band Wireless N900 Wi-Fi Adapter

 

[alexoiu]

Try removing graphics card, leave single RAM module installed, connect both 24 and 8 pin power cables to the motherboard, monitor to a DVI port on the motherboard and start the system.
There's a sticker on the motherboard. It looks like http://www.asrock.com/support/faq/201202-6.jpg
What's the number in the green circle (P1xx)?

 

[ThatVietGuy]

What happens when you flip on the PSU? Do any of the lights on the motherboard come on? What happens when you press the power button of the case? Does the computer even try to turn on?

 

[Jared1027]

@alexoiu: Just gave that a try and still no response from the system. The BIOS sticker shows P1.30.

@ThatVietGuy: Nothing happens when turning on the PSU -- no lights of any kind. Nothing turns on.

 

[ThatVietGuy]

Seems like it's either the motherboard or the PSU that's at fault here.

You can test the PSU this way - http://forum.overclock3d.net/showthread.php?t=394

If the PSU works you probably should exchange the motherboard.

 

[Jared1027]

Alright guys, looks like this post is closed. I'm determining that the motherboard is dead. I've ran several troubleshoots with two different PSU's as well as ensuring both PSU's work with another system.

Thank you all for your help!